Decision Support Administrator

BIICS, Inc is looking to fill a Decision Support Administrator position. The position is located in Tallahassee, Florida and work is onsite.

Responsibilities:

• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Review and adjust system settings for proper visibility and security.
• Manage sandboxes.
• Manage deployments using Gearset.
• Perform administrative tasks such as user provisioning, page layouts, flows, maintenance or creation of custom objects, custom fields, validations, workflows, e-mail template, data-loads, etc.
• Maintain an excellent quality standard for projects delivered to customers.
• Support training to new and existing employees on how to use system functionality.
• Assist in duplicate and dirty data management, as well as, cleaning up unused fields, reports, and dashboards.
• Proactively gather feedback from users. Manage system changes without interruption to the user.
• Review/Create application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into our infrastructure.
• Identify and pro-actively manage potential risks.
• Implement solutions based on user requirements and integration into existing infrastructure.

Potential candidate must possess the following:

• Bachelor’s Degree or higher in Geographic Information Systems, Geography, Data Science, Information Systems, Biology, or bachelor’s degree or higher in related field.
• Certified Salesforce Administrator.
• Knowledge of Salesforce and object-oriented approaches in designing, coding, testing and debugging programs.
• Proven ability to analyze, design, and optimize business processes via technology and integration.
• Strong functional understanding of object-oriented databases and systems.
• Sound analytical skills with the ability to successfully troubleshoot and problem solve.
• Ability to develop requirements for applications based on user input and needs.
• Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously.
• Logical, process-oriented thinker with a natural sense of urgency.
• Strong problem solving, priority setting, multi-tasking, analytical and collaboration skills.
• Ability to assist in the development of Lightning Web Components.
• Development experience with Sales Cloud, as well as Community Cloud and SSO.

Preferred Knowledge, Skills & Abilities (KSAs):

• Ability to perform backend data integration such as HTTP, Web Services.
• Ability to implement Conga Composer Document Generation Solutions.
• Certification as a Salesforce Platform Developer.
• Proficient in SOQL, SOSL, Visualforce/APEX, Unit Test Development, JSON and XML.
• Familiarity with design UX/design.

Business Intelligence & Informatics Consulting Services, Inc. (BIICS, Inc) is a business and information management solutions company serving clients in both the public and private sector. With access to new opportunities every day, BIICS, Inc is a premier source for placing highly skilled individuals with the most sought-after career opportunities and salaries.

Job Types: Full-time, Contract

Pay: $87.79 - $99.80 per hour

Benefits:

• Health insurance

Experience:

• Salesforce: 7 years (Required)
• OOP: 7 years (Required)
• Sales Cloud: 5 years (Required)
• Community Cloud & SSO: 5 years (Required)

License/Certification:

• Certified Salesforce Administrator (Required)

Work Location: In person