Deduction Processing Coordinator

At Rosina Food Products, we’re growing—and we’re looking for a detail-driven professional to join our Finance team as a Deduction Processing Coordinator. If you enjoy problem-solving, working cross-functionally, and keeping things organized behind the scenes, this could be a great fit.

In this role, you’ll help manage customer deductions, pricing discrepancies, and promotional claims while working closely with our sales team, brokers, customers, marketing, finance, and logistics teams. You’ll play an important role in keeping our processes running smoothly and ensuring customer claims are resolved accurately and efficiently.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys working with numbers and systems, and loves being the person who helps solve problems.

What You’ll Be Doing:

• Process customer deductions accurately and in a timely manner
• Investigate and resolve pricing discrepancies and chargebacks
• Enter and maintain promotional activity in our Trade Management System
• Work directly with customers, brokers, and internal sales teams to resolve claims
• Review supporting documentation from online customer portals
• Coordinate product return paperwork when needed
• Maintain strong communication across finance, logistics, sales, marketing, and customer teams
• Support the Trade Promotion Manager with additional projects as needed

What We’re Looking For:

• Strong attention to detail and organizational skills
• Experience working in administrative, finance, customer service, or claims-related roles preferred
• Strong Microsoft Office skills, especially Excel
• Ability to communicate professionally with both internal teams and external partners
• Someone who can multitask, problem-solve, and stay organized in a fast-paced environment

Qualifications:

• High school diploma required
• 1–3 years of related experience preferred

Why Rosina?
Rosina Food Products is a family-owned food manufacturer known for products people love across the country. We continue to grow by investing in our people, offering long-term career opportunities, and creating a collaborative workplace where employees can make an impact.

Schedule: Full-time

Location: West Seneca, NY area

Pay: $22-$24/hr