Description:
**$1,000 Sign on BONUS! $500 paid 90 days after date of hire; $500 paid 180 days after date of hire **Team member must be in good standing to qualify for Bonus Pay out (no documented performance or attendance issues in their employee file) **
Responsibilities include but are not limited to:
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Ensure that all customers are educated on our products and services.
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Maintain the highest quality and consistent product standards.
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Follow all Company drink recipes and procedures.
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Proficiently prepare blended and cold drinks provided by the store.
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Greet all customers with fast, friendly, personalized service and develop a rapport with customers by learning their names, favorite drinks, and food items.
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Verbally receive and call back customer’s orders in a friendly manner.
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Report all customer complaints to F&B Director, Supervisor or Manager on Duty.
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Respond proactively to prevent customer service situations.
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Accurately ring sale orders into cash register and count back change to customers in a courteous and friendly manner.
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Answer telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location and receiving and filling customer orders.
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Answer customer questions regarding coffee blends, preparation, and product freshness.
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Sell and serve baked goods and miscellaneous food items to customers.
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Maintain efficient, friendly service.
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Restock shelves when necessary.
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Routinely clean the deli area, floor, equipment and take out trash, etc.
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Report potential safety hazards to the manager on duty.
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Report all employee accidents to the manager on duty.
Requirements:
To be successful in this role, you should have previous serving experience and knowledge that includes:
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High School education or equivalent experience.
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Six months experience as a server preferred.
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Prior money handling experience preferred.
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Must be flexible to work any schedule including weekends, evenings, and holidays.
Team Members Will Enjoy:
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FREE GAS (up to $3,900 annual value) or Free Bus Passes
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Free covered Parking
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2 weeks PTO per year
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6 Observed Holidays with Holiday Pay
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Health Benefits Insurance Package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K & more!
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Career Development and Advanced Opportunities
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Tuition Reimbursement
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Flexible work schedules
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Team Member Referral program ($600 per team member referred!)
Salary $17.24/ hr + tips
Applications will be considered for 7 calendar days. Post expires 4/8