Role Purpose:
The courier is responsible for efficiently sorting, loading/unloading, delivering, and picking up shipments within the assigned service area while maintaining DHL’s service quality, customer focus, and safety standards.
Core Responsibilities:
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Represent DHL professionally; maintain uniform, grooming, and customer-first conduct.
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Deliver and pick up all shipments on time (meeting RDD and PU targets).
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Scan all shipment activities accurately using the electronic scanner.
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Handle special delivery requests and follow up on customer inquiries.
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Collect and report any cash received.
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Support operations tasks such as loading, unloading, and sorting freight.
Experience & Requirements:
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Holds a bachelor’s degree.
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Ability to drive car with manual transmission.
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Valid driver’s license.
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Physical fitness to lift, move, and handle shipments regularly.
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Good English communication.