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Delivery Manager - Engineering
JOB_REQUIREMENTS
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Employment Type
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Company Location
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Salary
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Responsibilities:
Essential Functions
% of Time Spent
Delivery Management
40
Technology and Domain
30
People Management
20
Contribution to organizational activities
10
Dimensions:
Reporting Relationship:
Skills:
Position Purpose:
Plan, manage and deliver projects/initiatives as per business objectives. Lead 1-2 engineering teams, including IT, operations and business domain to deliver value to the business.
Essential Functions
% of Time Spent
Delivery Management
- Planning and estimation, scheduling, task allocation, monitoring & control, reviews
- Build engineering culture principles within the team. Demonstrate complete understanding & ownership of the product. Enable and facilitate adoption of required skills based on the product needs for self and team. Create forums or gather data for team to gain customer perspective.
- Relationship Management and Partner Satisfaction
- Establish and continually improve project management and execution processes including Risk Management, communication, defect management & prevention
- Status reporting, metrics generation & analysis
40
Technology and Domain
- Provide domain and technical leadership, Knowledge Management
- Ability to adapt to changing technology landscape
- Build product acumen based on functional area
- Practice/Implement Design thinking approach
- Lead, design and communicate technical concepts to business stakeholders as well as communicate business objectives to the technical team and get buy-in
- Quickly break down complex problems into potential solutions, knowns, and unknowns, in order to get to solid resolutions faster. Able to recognize and make trade-offs with respect to the whole system.
- Capable of debugging the most complex problems that the team encounters.
- Anticipate technical issues at the product level and make architectural and design decisions to avoid them
30
People Management
- Staffing, onboarding, Skill building, Back-up Planning
- Employee Satisfaction
- Mentoring and coaching team members
- Handling appraisals and feedback
20
Contribution to organizational activities
- Contribute to organizational initiatives and activities that would benefit from knowledge/skills possessed by the individual as well as help the individual grow in terms of area of influence & potential partnership needed beyond the business unit.
10
Dimensions:
Will usually have 8-20 direct reports and will be responsible for their personnel management
Can handle projects where various types of skill sets (technology) is used as well as distributed teams.
Reporting Relationship:
This position reports to: Program Manager (Principal Consultant)
Direct Reports: Consultants, Associate Consultants and Trainees
Qualifications:
Know-How/Skill Sets:
Education: Graduate – Bachelor’s degree (any stream).
Experience: 11+ years of IT experience with 1 or 2 years in delivery management is recommended. Experience is not a constraint for the right candidate.
Skills:
- Proven experience as an IT professional. Ability to obtain certification(s) in an IT related field is a plus.
- Strong estimations skills, excellent people management skills, strong risk management skills, adequate technical knowledge and problem solving, crisp communication and time management skills required. Must have good interpersonal and excellent customer service skills.
- Basic knowledge of insurance and financial services products preferred. Knowledge of business unit applications preferred.
- Advanced planning, organizational, problem-solving, analytical, decision-making and communication skills required.
- Proficiency with database applications, knowledge of mainframe, distributed and/or web programming language, cloud, DevOps, modern engineering techniques
- Strong knowledge of OOPs concept and have worked extensively in languages like Java, typescript etc.
- Good knowledge in AWS cloud native services.
- Strong leadership and presentation skills required. Must be able to maintain a high degree of accuracy and confidentiality.
- Must have the desire to learn new technology and continuously grow.
- Ability to work on cross-functional teams and collaborate with both It and non-IT partners. Some travel may be required, including overnight stays. May be required to provide on-call support.
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