Delivery Manager (Food & Beverage Experience)

Delivery Managers hold the following duties and responsibilities:

• Supervise and coordinate all deliveries of all the restaurant branches (talabat, Snounou, Rafeeq, Keeta and etc.)
• Ensure that all deliveries are packaged appropriately and securely for transportation
• Monitor delivery costs and look for ways to reduce expenses without sacrificing customer satisfaction
• Ensure timely and successful delivery in line with customer requirements
• Manage and enhance the delivery process, considering all relevant aspects of the organization
• Lead and motivate the team to achieve delivery goals
• Coordinate with the Restaurant Managers and Head Chefs
• Resolve problems related to deliveries in a timely and cost-effective manner
• Prepare and present performance reports to the management team

Qualifications

• Proven experience as a Delivery Manager background in Kitchen
• Basic knowledge of Food Safety and Procedure
• Experience in customer service
• Strong team management and leadership skills

Job Type: Full-time