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Delivery & Operations Senior Manager
JOB_REQUIREMENTS
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Job Description
Job Requirements
- Manage programs and projects delivery to meet timelines, budgets, and client expectations.
- Oversee daily operations to ensure efficiency and quality of programs and projects.
- Build and maintain strong relationships with clients and key stakeholders.
- Manage vendors to maintain strong partnerships
- Manage and generate reports on performance measurement and KPIs in order to facilitate business decisions.
- Manage and assists in the overall business unit performance driving SLAs, adherence to business unit metrics and so on.
- Manage day-to-day functions and activities across the department, including people management and operational subjects.
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Manage and assists in the management of the employee teams through coaching and developing, addressing people matters, identifying development needs.
Job Requirements
- Bachelor’s degree in business administration, Management, or any similar Field
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9 - 11 Years of Experience in Operations, Delivery, or Project Management.
- Strong Leadership
- Communication
- Analytical Thinking
- Negotiations
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