Delivery Support Specialist, Temporary

Description:

Fisher's Technology
Fisher’s mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last sixteen years.

Fisher’s is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at www.fisherstech.com.

Position Summary

Fisher's Technology is seeking a qualified candidate for this temporary placement in our Boise office, spanning approximately 6-8 months with the potential to become a permanent position. The Delivery Support Specialist plays a critical support role within the Distribution Center by assisting the Service Team with urgent emergency toner deliveries, standard large quantity supply runs, and general errand duties. This is a fast-paced, hands-on position that helps keep daily operations running smoothly and ensures that internal teams and customers receive what they need quickly and accurately.

This role is perfect for someone who enjoys being on the move, helping others, and contributing to the overall workflow of the organization.

Roles & Responsibilities

Local Delivery & Pickups

• Complete emergency toner deliveries to customers.
• Complete emergency parts deliveries to field service technicians in.
• Pick up empty toner containers for disposal, defective toner or parts returns, or paperwork from customer sites when required.

Internal Errands & Support

• Run time-sensitive errands for the Distribution Center, Service Department, Sales Team, and other internal departments.
• Assist with daily DC flow as needed (e.g., staging, light sorting, simple tasks).

Customer Service

• Represent Fisher’s professionally while interacting with customers on quick drop-off visits.
• Obtain signatures or proof-of-delivery when required.
• Ensure timely and accurate communication with the appropriate internal department or team.

Administrative and Operational Tasks

• Maintain accurate records of deliveries and pickups.
• Keep company vehicle clean, fueled, and in good working condition, and report vehicle maintenance needs to management as needed.
• Report any delivery issues, route concerns, or customer feedback to management promptly.

Requirements:

Key Competencies

• Urgency & Reliability: Able to respond quickly to last-minute requests.
• Organization: Keeps track of multiple errands and locations efficiently.
• Professionalism: Represents Fisher’s positively in every customer interaction.
• Adaptability: Comfortable switching tasks and priorities as needed.

KPIs (Key Performance Indicators)

• Delivery timeliness; meeting promised windows.
• Accuracy of deliveries and documentation.
• Responsiveness to urgent requests.
• Clean driving record and safe operation of company vehicle.
• Positive feedback from internal teams and customers.

Requirements

• Valid driver’s license with a clean driving record.
• Ability to lift up to 50 lbs (items like toner boxes or small accessories).
• Comfortable driving a company vehicle throughout the day.
• Reliable, punctual, and able to adapt to changing priorities.
• Strong communication skills and a customer-service mindset.
• Familiarity with Boise and surrounding areas preferred.
• Ability to work independently while maintaining performance standards.

Preferred (But Not Required)

• Previous courier, delivery, warehouse, or customer-facing experience.
• Basic understanding of copier/printer supplies or office equipment.