Demand Planner - FMCG

JOB PURPOSE:

In the role of Demand Planner, your duties encompass overseeing the forecasting and management of future product or service demand. This involves leveraging diverse data sources—including sales history, marketing strategies, industry trends, and customer feedback—to develop precise and dependable demand forecasts. Additionally, you'll collaborate with various departments such as supply chain, production, sales, and marketing to ensure alignment between demand forecasts and overarching business objectives and strategies.

KEY ACCOUNTABILITIES:

Forecast Model Development

• Developing and maintaining effective forecast models based on historical and current data, as well as external factors that may affect demand.

Forecast Accuracy and Evaluation

• Analyzing and evaluating the accuracy and performance of the forecast models and adjusting as needed.

Stakeholder Communication

• Communicating the demand forecasts and inventory plans to the relevant stakeholders and ensuring their buy-in and support.

Issue Identification and Resolution

• Identifying and resolving any issues or discrepancies in the demand planning process and data.

Process Improvement & Communication

• Providing insights and recommendations to improve the demand planning process and outcomes.
• Day to Day warehouse communication

KPIs:

• Out Of Stock: Not exceeding 3% Vs the topline monthly.
• In Market Sales Accuracy: S&OP compliance with sales forecast Vs actuals sales. Not less than Class A: 95%, Class B: 90%, Class C: 90% and Promo: 95% monthly.
• Purchase Accuracy: Not exceeding 5% Vs the total orders placed monthly.
• Ageing Stock Reduction: Monitoring ageing level with not less than 95% stocks between 0-6 months, 0% above 12 months. 5% stocks with active codes above 6 months on monthly basis.
• Expiry: Not exceeding 0.5% Vs topline on monthly basis.
• Near Expiry: Not exceeding 0.2% Vs topline on monthly basis.
• Data Management: Inventory involving Discontinue & Phase out Not to exceed 1% on volumes Vs total inventory on monthly basis.
• CFR (To Market): Not less than 95% Vs total volume invoiced monthly.

EXPERIENCE & QUALIFICATION:

• Bachelor's degree in Supply Chain Management, Business or equivalent.
• Minimum of 3-5 years of Demand Planning experience within FMCG and non-food products
• Proven experience in demand planning, forecasting, or a similar role

SKILLS, KNOWLEDGE & ABILITIES:

• Job Specific: Organizational skills, Interpersonal skills, time management, negotiation skills, Presentation skills, priority setting, problem solving.
• Generic Skills: Conceptual thinking, communication skills, proactivity.