Qureos Mentor

Al Khayyat Investments (AKI)

<div>
 
 
 Job Purpose:
 
 
 
 To manage and optimize the day-to-day operations of the company fleet, ensuring vehicle availability, compliance, and cost efficiency. The role is responsible for overseeing fleet administration, preventive maintenance, repairs, and accident management to achieve minimum downtime and targeted uptime levels. Ensure compliance with safety, regulatory, and quality standards while monitoring driver performance and resource utilization. Control fleet operating costs through effective vendor coordination, expense tracking, and performance analysis.
 
 
 
 
 
 
 Key accountabilities:
 
 
 
 Fleet Administration &amp; Compliance:
 
 <ul>
 <li>
 Oversee vehicle registration, insurance, passing, and renewal of registration cards for new and existing vehicles.
 </li>
 <li>
 Ensure statutory compliance by maintaining RTA Traffic File, employee EIDs, and vehicles free of fines.
 </li>
 <li>
 Monitor and manage driver licenses, road permits, delivery permits, and vehicle branding permits, ensuring timely renewals.
 </li>
 <li>
 Manage balances and transactions for E-Wallet systems (Salik / Darb).
 </li>
 </ul>
 
 
 
 
 Vehicle Operations &amp; Preventive Maintenance:
 
 <ul>
 <li>
 Track and analyze daily vehicle usage to plan servicing and preventive maintenance schedules.
 </li>
 <li>
 Conduct regular preventive inspections to ensure optimal vehicle serviceability and minimize breakdowns.
 </li>
 <li>
 Coordinate with vehicle custodians to ensure scheduled maintenance is completed on time.
 </li>
 <li>
 Receive vehicles physically from drivers and validate job cards before repair or maintenance activities.
 </li>
 <li>
 Ensure up time of 98% of the vehicles at any given point of time.
 </li>
 </ul>
 
 
 
 
 Workshop &amp; Repair Management:
 
 <ul>
 <li>
 Personally inspect vehicles requiring part replacements and authorize parts replaced by the garage.
 </li>
 <li>
 Liaise with garage to obtain timely repair quotations, approvals, and invoice submissions.
 </li>
 <li>
 Inspect vehicles under repair to validate repair requirements and ensure spare parts quality and workmanship.
 </li>
 <li>
 Ensure vehicles are released from the garage after completing all required checks.
 </li>
 <li>
 Monitor garage backlog and implement actions to clear pendency regularly.
 </li>
 <li>
 Monitor TAT for all the repairs and submit monthly report on TAT achievement and reason for non achievement.
 </li>
 </ul>
 
 
 
 
 Accident &amp; Insurance Management:
 
 <ul>
 <li>
 Liaise with admin team and Register accident claims and coordinate with insurance providers for survey and repair approvals.
 </li>
 <li>
 Liaise with garage to ensure timely, cost-effective, and quality accident repairs.
 </li>
 </ul>
 
 
 
 
 Fleet Cost &amp; Expense Control:
 
 <ul>
 <li>
 Track and control fleet-related expenses and generate analytical reports for financial visibility.
 </li>
 <li>
 Raise and manage purchase orders for fleet requirements through ERP systems.
 </li>
 <li>
 Coordinate proactively with Garage for spare parts planning and availability.
 </li>
 <li>
 Track cost per KM and achieve the industry standard.
 </li>
 </ul>
 
 
 
 
 GPS &amp; Technology Monitoring:
 
 <ul>
 <li>
 Monitor GPS systems to ensure compliance with operational efficiency and safety standards.
 </li>
 <li>
 Maintain accurate fleet data and dashboards through Excel and other reporting tools.
 </li>
 </ul>
 
 
 
 
 Driver &amp; Resource Management:
 
 <ul>
 <li>
 Assess driving capabilities of new drivers shortlisted by HR.
 </li>
 <li>
 Prepare and manage driver attendance, overtime, and leave planning to ensure operational continuity.
 </li>
 <li>
 Handle vehicle handover and takeover processes and resolve related disputes.
 </li>
 </ul>
 
 
 
 
 Health, Safety &amp; Quality Standards:
 
 <ul>
 <li>
 Ensure all drivers comply with quality, health, and safety standards.
 </li>
 <li>
 Ensure all drivers are equipped with appropriate personal protective equipment (PPE).
 </li>
 <li>
 Enforce adherence to standard operating procedures (SOPs) during the delivery.
 </li>
 </ul>
 
 
 
 
 Reporting. MIS &amp; Continuous Improvement:
 
 <ul>
 <li>
 Manage, develop, and motivate drivers to achieve productivity
 </li>
 <li>
 Analyze technical and administrative processes to identify improvement opportunities and implement best practices.
 </li>
 <li>
 Plan and develop systems to enhance garage efficiency, output quality, and turnaround time.
 </li>
 <li>
 Facilitate training, coaching, and continuous development of team members.
 </li>
 <li>
 Provide ongoing technical guidance and support to the team.
 </li>
 <li>
 Prepare and present monthly technical, administrative, and MIS reports to senior management.
 </li>
 <li>
 Implement procedures to record, monitor, and address operational setbacks with corrective actions.
 </li>
 <li>
 Report employee performance and workshop productivity to higher management.
 </li>
 </ul>
 
 
 
 
 
 Experience, skills and qualification:
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Mechanical Engineering, Automotive Engineering, or a related field.
 </li>
 <li>
 Minimum 4&ndash;6 years of hands-on experience managing fleets in distribution, logistics, or FMCG environments.
 </li>
 <li>
 Strong knowledge of UAE RTA regulations, vehicle registration, insurance, permits, and statutory compliance.
 </li>
 <li>
 Proven experience in preventive maintenance planning, workshop coordination, and repair turnaround management.
 </li>
 <li>
 Solid understanding of fleet cost control
 </li>
 <li>
 Ability to manage drivers, enforce safety standards, and coordinate effectively with garages, vendors, and internal stakeholders.
 </li>
 </ul>
</div>

Fleet Supervisor (Logistics).

<div>
 
 
 Job Purpose:
 
 
 
 The Senior Marketing Manager will lead the development and execution of the Middle East marketing strategy for driving brand growth, brand awareness and brand equity while supporting demand generation, revenue growth and market share expansion across GCC and Levant markets.
 
 
 As a member of the regional leadership team, the role will define the regional brand and marketing roadmap, oversee major product launches and integrated campaigns, and ensure strong execution across full-funnel consumer communications including digital, social, influencer, PR, retail and e-commerce channels.
 
 
 The role will also build and manage strategic partnerships across agencies, creators, retailers and complementary brands, while leading the regional marketing team and agency ecosystem to deliver best-in-class marketing execution, drive demand generation and conversion, and support category leadership and long-term brand growth across the Middle East.
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 
 Regional Marketing Strategy
 
 
 
 &bull; Define and lead the Middle East marketing strategy aligned with global brand direction and regional commercial priorities
 
 
 &bull; Drive brand awareness, brand equity and share of voice across GCC and Levant markets
 
 
 &bull; Own the regional marketing roadmap and ensure marketing investment drives demand generation, sell-through and market share growth
 
 
 &bull; Act as regional brand guardian, ensuring alignment with global brand standards while adapting for local market nuances
 
 
 &bull; Partner with commercial leadership to align marketing strategy with business priorities, product launches and growth targets
 
 
 &bull; Lead and develop the regional marketing team, setting clear priorities, performance objectives and capability development plans
 
 
 &bull; Manage regional marketing planning, budgets and performance
 
 
 
 Integrated Marketing &amp; Campaigns
 
 
 
 &bull; Lead the development and execution of integrated marketing campaigns across digital, social, influencer, PR and retail channels
 
 
 &bull; Ensure campaigns deliver full-funnel impact across brand building, demand generation and conversion
 
 
 &bull; Manage agency partners across media, creative, PR and influencer to deliver high-impact campaigns
 
 
 &bull; Ensure consistent brand storytelling and campaign execution across markets
 
 
 
 Product Launch &amp; Go-to-Market
 
 
 
 &bull; Lead go-to-market strategies for new product launches across small domestic appliances categories in the region
 
 
 &bull; Collaborate with global product, brand and commercial teams to ensure strong launch execution and market impact
 
 
 &bull; Translate product innovation into compelling consumer messaging relevant to Middle East audiences
 
 
 &bull; Ensure launches are supported by integrated campaigns, retail activation and strong demand generation
 
 
 
 Social Media &amp; Influencer Marketing
 
 
 
 &bull; Define and lead the regional social and creator strategy across platforms including TikTok, Instagram, Snapchat and YouTube
 
 
 &bull; Build influencer and creator partnerships that drive brand awareness, product discovery and demand generation
 
 
 &bull; Develop a strong pipeline of social-first content aligned with brand and campaign priorities
 
 
 &bull; Use social insights and trends to inform campaign strategy and content development
 
 
 
 Retail &amp; E-commerce Marketing
 
 
 
 &bull; Lead marketing strategies that strengthen brand presence across key retail partners and e-commerce platforms including Amazon and Noon
 
 
 &bull; Ensure strong brand visibility and product storytelling across physical and digital retail environments to drive demand capture and conversion
 
 
 &bull; Align marketing initiatives with retail calendars, promotional moments and commercial trading priorities
 
 
 
 Partnerships &amp; Market Development
 
 
 
 &bull; Build and manage the regional marketing organization and agency ecosystem while developing strategic partnerships across creators, retailers, agencies and complementary brands
 
 
 &bull; Identify collaboration opportunities that expand reach, strengthen brand awareness and drive consumer engagement
 
 
 &bull; Provide strategic marketing leadership to distributor partners across the region
 
 
 &bull; Ensure alignment on brand standards, campaign execution and marketing investment across markets
 
 
 
 Performance &amp; Insights
 
 
 
 &bull; Track and analyze marketing performance across campaigns, channels and markets
 
 
 &bull; Use consumer insights, market data and retail performance to optimize marketing strategies and improve ROI
 
 
 &bull; Monitor brand health, demand generation and campaign effectiveness to strengthen brand equity and market impact
 
 
 &bull; Provide performance reporting and strategic recommendations to regional leadership
 
 
 
 
 
 Experience, Qualifications and Skills
 
 :
 
 
 &bull; Bachelor&rsquo;s degree in Marketing, Business or related field
 
 
 &bull; 10+ years of marketing experience within consumer goods, consumer technology, lifestyle or premium consumer brands
 
 
 &bull; Proven experience leading full-funnel marketing strategies including brand building, demand generation and major product launches
 
 
 &bull; Experience launching and scaling brands across multiple markets
 
 
 &bull; Strong understanding of Middle East consumer behavior, retail environments and digital ecosystems
 
 
 &bull; Proven experience building and leading marketing teams and managing agency ecosystems
 
 
 &bull; Strong leadership, stakeholder management and cross-functional collaboration skills
 
</div>

Senior Marketing Manager (Consumer)

<div>
 
 
 Job Purpose:
 
 
 
 We are looking for an experienced and customer-focused, bilingual Customer Service Executive (E-Commerce) with a strong background in e-commerce support.
 
 
 The ideal candidate should have at least 5 years of experience managing customer interactions across calls, emails, and live chat, and is fluent in both English and Arabic. Experience with premium appliances and basic troubleshooting, including guiding customers on rebooting or resetting products, is a strong advantage.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage customer interactions across phone, email, and live chat channels with professionalism and efficiency.
 </li>
 <li>
 Provide accurate product guidance, order support, and post-purchase assistance for e-commerce customers.
 </li>
 <li>
 Assist customers with basic troubleshooting of appliances, including rebooting and resolving common product issues.
 </li>
 <li>
 Resolve complaints and inquiries promptly, escalating complex cases when required.
 </li>
 <li>
 Log and track all customer interactions in Freshdesk or similar ticketing systems.
 </li>
 <li>
 Coordinate with internal teams such as logistics, technical support, and warehouse teams to ensure timely issue resolution.
 </li>
 <li>
 Meet KPIs related to response time, resolution time, and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Experience, qualification and skills:
 
 
 <ul>
 <li>
 Minimum 5 years of experience in customer service, preferably in e-commerce or D2C environments.
 </li>
 <li>
 Fluency in English and Arabic, both written and spoken, is essential for the role.
 </li>
 <li>
 Hands-on experience with Freshdesk or similar CRM or ticketing platforms.
 </li>
 <li>
 Strong communication and problem-solving skills with a customer-first approach.
 </li>
 <li>
 Ability to multitask across multiple channels in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Highly preferred qualifications
 
 
 <ul>
 <li>
 Experience working with premium appliances or consumer electronics.
 </li>
 <li>
 Familiarity with troubleshooting and guiding customers through product resets or basic technical fixes.
 </li>
 <li>
 Understanding of e-commerce workflows including order management, returns, and delivery coordination on platforms like Magento.
 </li>
 </ul>
 
 
</div>

Customer Service Executive - E-Commerce (Consumer)

<div>
 
 
 Job Purpose:
 
 
 
 The Key Account Manager is responsible for driving sales growth, distribution expansion, and strategic partnerships across key retail and e-commerce customers in the Small Domestic Appliances (SDA) category. The role focuses on Joint Business Planning (JBP), execution excellence, trade investment optimization, and long-term account development within the Bahrain market.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Account Management &amp; Growth
 
 
 <ul>
 <li>
 Manage and grow key accounts across Modern Trade, and strategic partners in Bahrain.
 </li>
 <li>
 Own commercial negotiations, annual agreements, and Joint Business Plans (JBP).
 </li>
 <li>
 Deliver sell-in and sell-out targets, ensuring sustainable growth and profitability.
 </li>
 <li>
 Drive distribution expansion, SKU productivity, and range optimization.
 </li>
 </ul>
 
 
 Commercial &amp; Financial Ownership
 
 
 <ul>
 <li>
 Prepare and manage account forecasts, budgets, and phasing plans.
 </li>
 <li>
 Control trade spends, margins, and ROI, in line with company targets.
 </li>
 <li>
 Monitor pricing architecture, promotions, and competitive benchmarks.
 </li>
 <li>
 Ensure accuracy in forecast vs. actuals, identifying gaps and corrective actions.
 </li>
 </ul>
 
 
 Execution Excellence
 
 
 <ul>
 <li>
 Ensure in-store excellence: visibility, availability, merchandising, planogram compliance, and POS execution.
 </li>
 <li>
 Drive new product launches (NPDs) with strong execution plans and post-launch reviews.
 </li>
 <li>
 Coordinate promotions, campaigns, and seasonal activations (Ramadan, Back-to-School, White Friday, etc.).
 </li>
 <li>
 Work closely with field teams and merchandisers to ensure execution quality.
 </li>
 </ul>
 
 
 E-commerce &amp; Omnichannel
 
 
 <ul>
 <li>
 Support growth across online retailers and D2C platforms.
 </li>
 <li>
 Collaborate on online assortment, content readiness, reviews, and campaign planning.
 </li>
 <li>
 Monitor OOS, MSLs, and fulfilment KPIs to protect online availability.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Marketing, Supply Chain, Finance, and Operations teams.
 </li>
 <li>
 Align internally on forecasting, stock planning, and campaign readiness.
 </li>
 <li>
 Contribute to market insights, customer feedback, and competitor intelligence.
 </li>
 </ul>
 
 
 
 
 
 Experience, Qualification &amp; Skills:
 
 
 <ul>
 <li>
 Strong commercial acumen and negotiation skills
 </li>
 <li>
 Solid understanding of SDA categories (Kitchen, Cleaning, Cooling, Personal Care, etc.)
 </li>
 <li>
 Experience in Joint Business Planning and data-driven decision making
 </li>
 <li>
 Hands-on, execution-focused mindset
 </li>
 <li>
 Strong communication and stakeholder management
 </li>
 <li>
 Comfortable working in a fast-paced, matrix organization
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field
 </li>
 <li>
 5&ndash;8 years of Key Account Management experience in Consumer Electronics / SDA / FMCG
 </li>
 <li>
 Proven experience managing major retailers in Bahrain.
 </li>
 <li>
 Omnichannel exposure (offline + online)
 </li>
 </ul>
 
 
</div>

Key Account Manager (Consumer)

<div>
 
 
 Job Purpose:
 
 
 
 The Key Account Manager is responsible for driving sales growth, distribution expansion, and strategic partnerships across key retail and e-commerce customers in the Small Domestic Appliances (SDA) category. The role focuses on Joint Business Planning (JBP), execution excellence, trade investment optimization, and long-term account development within the Qatar market.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Account Management &amp; Growth
 
 
 <ul>
 <li>
 Manage and grow key accounts across Modern Trade, and strategic partners in Qatar.
 </li>
 <li>
 Own commercial negotiations, annual agreements, and Joint Business Plans (JBP).
 </li>
 <li>
 Deliver sell-in and sell-out targets, ensuring sustainable growth and profitability.
 </li>
 <li>
 Drive distribution expansion, SKU productivity, and range optimization.
 </li>
 </ul>
 
 
 Commercial &amp; Financial Ownership
 
 
 <ul>
 <li>
 Prepare and manage account forecasts, budgets, and phasing plans.
 </li>
 <li>
 Control trade spends, margins, and ROI, in line with company targets.
 </li>
 <li>
 Monitor pricing architecture, promotions, and competitive benchmarks.
 </li>
 <li>
 Ensure accuracy in forecast vs. actuals, identifying gaps and corrective actions.
 </li>
 </ul>
 
 
 Execution Excellence
 
 
 <ul>
 <li>
 Ensure in-store excellence: visibility, availability, merchandising, planogram compliance, and POS execution.
 </li>
 <li>
 Drive new product launches (NPDs) with strong execution plans and post-launch reviews.
 </li>
 <li>
 Coordinate promotions, campaigns, and seasonal activations (Ramadan, Back-to-School, White Friday, etc.).
 </li>
 <li>
 Work closely with field teams and merchandisers to ensure execution quality.
 </li>
 </ul>
 
 
 E-commerce &amp; Omnichannel
 
 
 <ul>
 <li>
 Support growth across online retailers and D2C platforms.
 </li>
 <li>
 Collaborate on online assortment, content readiness, reviews, and campaign planning.
 </li>
 <li>
 Monitor OOS, MSLs, and fulfilment KPIs to protect online availability.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Marketing, Supply Chain, Finance, and Operations teams.
 </li>
 <li>
 Align internally on forecasting, stock planning, and campaign readiness.
 </li>
 <li>
 Contribute to market insights, customer feedback, and competitor intelligence.
 </li>
 </ul>
 
 
 
 
 
 Experience, Qualification &amp; Skills:
 
 
 <ul>
 <li>
 Strong commercial acumen and negotiation skills
 </li>
 <li>
 Solid understanding of SDA categories (Kitchen, Cleaning, Cooling, Personal Care, etc.)
 </li>
 <li>
 Experience in Joint Business Planning and data-driven decision making
 </li>
 <li>
 Hands-on, execution-focused mindset
 </li>
 <li>
 Strong communication and stakeholder management
 </li>
 <li>
 Comfortable working in a fast-paced, matrix organization
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field
 </li>
 <li>
 5&ndash;8 years of Key Account Management experience in Consumer Electronics / SDA / FMCG
 </li>
 <li>
 Proven experience managing major retailers in Qatar.
 </li>
 <li>
 Omnichannel exposure (offline + online)
 </li>
 </ul>
 
 
</div>

<div>
 
 
 JOB PURPOSE
 
 
 
 To fulfil all statutory and professional duties of a registered pharmacist, ensure competence of staff, and exercise good management practice through effective use of resources and staff deployed in the warehouse.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Fulfill all Statutory and Professional Duties of a registered pharmacist (Including validity of license, abiding to rules and regulations in storage and distribution of medications and other health authority requirements) to meet authorities&rsquo; requirements of MOH and DOH.
 </li>
 <li>
 Oversee the efficient implementation of quality standards, within the warehouse to improve operational efficiencies.
 </li>
 <li>
 Investigate complaints on existing products and respond to vendors or customers to solve complaints.
 </li>
 <li>
 Assist workers through analyzing and resolving their work issues and train employees in SOPs to ensure effectiveness in application of job skills.
 </li>
 <li>
 Train staff on safety topics, quality procedures and business updates on monthly basis.
 </li>
 <li>
 Attend and complete all courses / meetings as required by the company to ensure alignment with business needs and warehouse activities
 </li>
 <li>
 Maintain healthy stock in warehouses and avoid stock ageing.
 </li>
 <li>
 Oversee the cost effectiveness of the warehouse activities. and keep building standards compliant with legislation and insurance requirements.
 </li>
 </ul>
 
 
 
 
 
 EXPERIENCE, QUALIFICATION &amp; SKILLS
 
 
 <ul>
 <li>
 University degree in Pharmacy, with license from health authority (DOH and MOH).
 </li>
 <li>
 2 to 3 years of relevant experience preferably in logistics operations.
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, Word, Power Point).
 </li>
 <li>
 Detail oriented with ability to support projects and tasks
 </li>
 <li>
 Very good analytical skills and problem-solving skills
 </li>
 </ul>
 
 
</div>

Pharmacist In Charge - (Logistics).

<div>
 
 We are looking for Pharmacist who has an DHA License / Eligibility Letter to be based within the in the Emirates of Dubai. The Position will be reporting to Pharmacy Manager / Pharmacist In-charge and will fulfill all Statutory and Professional Duties as a registered pharmacist by following the rules and regulations of Health Authorities and providing the best customer service.
 
 
 
 
 
 
 
 Key Responsibilities: -
 
 
 
 
 
 
 <ul>
 <li>
 Fulfill all Statutory and Professional Duties of a registered pharmacist. (Including validity of the license, abiding by rules and regulations in dispensing of the right medications and other health authority requirements) to meet authorities&rsquo; requirements.
 </li>
 <li>
 Ensure the highest professional standards of counter prescribing and Medicines Protocol implementation in the frame of customer service excellence to meet company and professional standards.
 </li>
 <li>
 Ensure confidentiality of information concerning customers and staff in accordance with the Data Protection Act. And retain the confidentiality of company policies and figure statistics to meet company and health authorities&rsquo; standards.
 </li>
 <li>
 Follow up on item expiries to avoid having expired items.
 </li>
 <li>
 Prepare credit card reports and cash deposits to. meet timely deposit requirements.
 </li>
 <li>
 Prepare insurance submissions to meet due timings.
 </li>
 </ul>
 
 
 
 
 
 
 Experience &amp; Qualification
 
 :
 
 
 
 
 
 <ul>
 <li>
 University degree in Pharmacy.
 </li>
 <li>
 Minimum 2-3 Years of experience as a pharmacist.
 </li>
 <li>
 Health Authority Licensure.
 </li>
 </ul>
</div>

Pharmacist DHA License - (BinSina Pharmacy).

Join Al Khayyat Investments (AKI) and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Khayyat Investments (AKI)

About Company

Fleet Supervisor (Logistics).

Senior Marketing Manager (Consumer)

Customer Service Executive - E-Commerce (Consumer)

Key Account Manager (Consumer)

Key Account Manager (Consumer)

Pharmacist In Charge - (Logistics).

Pharmacist DHA License - (BinSina Pharmacy).