Fully responsible for the demand and supply planning in the country
Provide leadership and partner with key stake holders within the supply chain teams to drive process improvement and meet business demands in some or all of the following functions: new product launches, product line transfers, end of life (EOL) product life cycle planning, purchasing, and inventory management
Redefines systems, processes and organizational structures in order to maximize forecast accuracy and financial savings
Develop strategies for improving operation efficiencies while improving service levels and optimizing inventory levels as well as operation costs
Cooperate with local management for all initiatives implementation in the country
Collaborate with other functions such as sales/marketing, finance, RA/QA and IT to intergrade business process and develop solutions
Prepare inventory, scrap, operations cost forecasts and budget recommendations for management
Establish key performance metrics and benchmarks relating to demand forecasting, inventory processes/operations; measure actual performance against goals on regular basis and present results to senior management
Develop employee in relations to training, performance management, career development and employee relations;
Provide leadership by assigning goals which align to entity annual plans and department needs then manage team to execute goals through coaching and mentoring
Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Create and maintains departmental reports and track Key KPI as required
Ensure compliance with established procedures and maintain effective internal control over customer service processes
Develop and implement customer service policies, procedures/SOPs and ensure 100% compliance
Apply continuous improvement tools to identify and eliminate the root causes of issues that may arise within the warehouse including managing corrective action
Participate in teams, committees, events and training which improves the organization