Dental Clinic Receptionist

Job Overview
We are seeking a dynamic and organized Dental Clinic Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for every patient. Your energetic approach will help manage patient check-ins, appointment scheduling, insurance verification, and medical record management. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering outstanding patient service, this opportunity is perfect for you! This paid position offers a chance to grow your career in healthcare administration within a supportive and professional setting.

Duties

• Greet patients warmly and assist with check-in and check-out procedures using dental office management software open dental
• Schedule appointments accurately while managing multi-line phone systems with professionalism and courtesy
• Verify insurance coverage, perform insurance authorizations, and handle billing inquiries using EMR (Electronic Medical Records) systems like Epic or Meditech
• Maintain organized medical records, review documentation for accuracy, and ensure compliance with HIPAA regulations
• Assist with patient intake processes, including gathering medical history and updating EHR (Electronic Health Record) systems such as Athenahealth or eClinicalWorks
• Support administrative tasks including filing, data entry, and managing office supplies to keep the front desk running smoothly
• Handle phone etiquette professionally while providing exceptional customer service to patients and visitors

Skills

• Proven experience in a medical or dental office setting with strong clinic experience and familiarity with dental terminology
• Proficiency in EMR systems such as Epic, Meditech, Athenahealth, Dentrix, Eaglesoft, or similar platforms
• Knowledge of medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), ICD coding, and medical billing procedures
• Ability to verify insurance benefits accurately using Medicare or other insurance portals; understanding of care plans and documentation review processes
• Excellent computer skills including Microsoft Office Suite; typing speed of at least 10 key digits per second; familiarity with health information management practices
• Strong organizational skills with attention to detail in filing, medical records management, and office management tasks
• Bilingual abilities are highly valued to serve diverse patient populations effectively
• Exceptional phone etiquette combined with outstanding patient service skills; ability to handle multi-line phone systems confidently
• Knowledge of HIPAA compliance standards to protect patient privacy at all times

Join us in creating a positive environment where patients feel cared for from the moment they walk through our doors! Your dedication will help ensure our clinic runs efficiently while providing top-tier healthcare support. This is an exciting opportunity for someone eager to develop their career in healthcare administration within a friendly team committed to excellence.

Pay: $18.00 - $24.00 per hour

Benefits:

• On-the-job training

Work Location: In person