Dental Front Desk Receptionist

Overview

Singh Dental is seeking a Dental Front Desk Receptionist to join our West Palm Beach practice. You will be the first point of contact for our patients and a key part of keeping the office running smoothly. This role is a good fit for someone who is organized, patient focused, and experienced in dental front office operations.

Schedule

• Monday through Thursday, 7:45 AM to 4:30 PM
• Friday, 8:30 AM to 12:30 PM
• No evenings, no weekends

Responsibilities

• Greet and check in patients with professionalism and warmth
• Schedule and confirm patient appointments in Open Dental
• Communicate with patients by text through Flex, our Open Dental integrated messaging tool
• Verify dental insurance coverage, benefits, and eligibility
• Submit, track, and follow up on dental claims
• Collect copays, present treatment cost estimates, and post payments
• Answer incoming calls and respond to patient inquiries
• Maintain accurate patient records in compliance with HIPAA
• Support general front office tasks including filing, data entry, and recordkeeping

Skills and Qualifications

• 3 or more years of dental front desk experience (required)
• Experience with a dental practice management system (required). Open Dental is a strong plus
• Working knowledge of dental procedures, CDT codes, and dental terminology
• Dental insurance verification and claims processing experience
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong communication skills and phone etiquette
• Detail oriented with the ability to manage multiple tasks in a busy environment
• Bilingual English and Spanish a plus

Compensation and Benefits

• $18.00 to $23.00 per hour, based on experience
• Paid time off
• 401(k) with profit sharing after meeting eligibility requirements
• Performance bonus plan

Job Type: Full time Work Location: In person, West Palm Beach, FL

If this sounds like a fit, we would like to hear from you.

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Application Question(s):

• Which dental practice management software have you used?

Experience:

• dental front desk: 3 years (Required)

Work Location: In person