Dental Front Office Assistant

Dental Front Office Assistant

Johnson & Associates Dental by Elite Dental
Fountain, CO
$15.16 – $22.00 per hour (based on experience)

Job Type

Full-time

Job Summary

Johnson & Associates Dental by Elite Dental, is seeking a friendly, organized, and customer-service-driven Dental Front Office Assistant to join our Fountain, CO team. This role serves as the first point of contact for patients and plays a key role in ensuring smooth daily operations, excellent patient experiences, and efficient front office workflows.

Key Responsibilities

Patient Interaction & Customer Service

• Greet patients warmly and provide a welcoming, professional atmosphere
• Answer phone calls, respond to patient inquiries, and schedule appointments
• Manage patient check-in and check-out, including processing payments and insurance verifications

Appointment Management

• Coordinate and schedule patient appointments to optimize clinic flow
• Send appointment reminders and follow up with patients regarding upcoming or rescheduled appointments

Administrative Duties

• Maintain and update patient records accurately within the clinic’s database
• Prepare and manage patient charts, ensuring all documentation is complete and properly filed
• Handle correspondence, emails, and faxes related to patient care and clinic operations

Billing & Insurance

• Verify patient insurance information and benefits prior to appointments
• Process insurance claims and follow up on outstanding claims for timely reimbursement
• Collect, record, and explain patient payments and billing information as needed

Office Coordination

• Ensure the front desk and waiting area are clean, organized, and well-stocked
• Assist with coordination of office events and patient outreach initiatives
• Support the dental team with additional administrative tasks as needed to ensure efficient operations

Requirements

• High school diploma or equivalent (required)
• 2 years Dental Experience
• Additional certification in office administration or a related field is a plus

Skills & Competencies

• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Proficiency with dental practice management software and basic office tools (e.g., Microsoft Office)
• Ability to multitask and manage time effectively in a fast-paced environment
• Customer service-oriented with a friendly and professional demeanor

Other Qualifications

• Knowledge of dental terminology and procedures is a plus
• Familiarity with dental insurance billing and coding practices
• Ability to maintain confidentiality and handle sensitive patient information

Why Join Elite Dental Group?

• Supportive, team-oriented work environment
• Opportunities for growth within a multi-clinic dental organization
• Structured workflows and consistent scheduling
• Competitive hourly pay based on experience

Fair Opportunity Employer

Elite Dental Group is an Equal Opportunity Employer committed to providing fair and equitable consideration for all applicants. We welcome candidates of all backgrounds and do not discriminate based on race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other protected characteristic. We are dedicated to maintaining an inclusive and supportive workplace where everyone has the opportunity to grow and succeed.

Job Type: Full-time

Pay: $15.16 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off

Experience:

• Dental Front Office : 2 years (Required)

Ability to Commute:

• CO 80817, United States (Required)

Work Location: In person