Dental Front Office Assistant/ Receptionist

Overview
In this key role, you will handle patient scheduling, insurance verification, and medical and dental record management while providing excellent customer service. Your proactive approach and strong attention to detail will contribute to seamless daily operations and a welcoming atmosphere for patients. This paid position offers a great opportunity to grow your medical administrative skills in a friendly, collaborative workplace.

Responsibilities

• Greet patients warmly and efficiently manage check-in and check-out processes using dental practice management software.
• Verify insurance coverage, process claims, and handle billing
• Schedule appointments accurately while managing multi-line phone systems with professional phone etiquette
• Review and update patient records ensuring compliance with HIPAA regulations and proper documentation review procedures
• Assist with insurance verification, intake procedures, and patient inquiries regarding treatment plans and billing
• Maintain organized filing of medical records, dental charts, and office documents both electronically in EMR (Electronic Medical Records) systems like eClinicalWorks or Meditech and physically

Skills

• Strong knowledge of dental terminology, Dental coding and medical billing procedures
• Experience with EMR systems
• Spanish Speaking is a plus
• Proficient computer skills including Microsoft Office Suite (Word, Excel) and health information management software
• Excellent patient service skills with the ability to communicate clearly in bilingual settings if applicable
• Knowledge of insurance verification processes including Medi-Cal and other third-party payers
• Ability to handle medical administrative support tasks efficiently while maintaining confidentiality under HIPAA guidelines
• Previous clinic or dental office experience preferred; strong organizational skills with attention to detail in documentation review and office management tasks

We’re seeking professionals who support excellent patient care through outstanding administrative work. Join our welcoming team committed to health, wellness, and community.

Pay: $20.00 - $23.00 per hour

Benefits:

• Employee discount
• Paid sick time
• Paid time off

Work Location: In person