Dental Front Office Associate

Job Overview
We are seeking a dynamic and detail-oriented Dental Front Office Associate to join our vibrant dental team. In this vital role, you will be the welcoming face of our practice, ensuring smooth daily operations and delivering exceptional patient service. Your energetic approach and organizational skills will help create a positive experience for every patient while managing administrative tasks efficiently. This position offers an exciting opportunity to be part of a collaborative healthcare environment focused on delivering top-quality dental care.

Duties

• Greet patients warmly and manage patient check-in and check-out processes with professionalism and enthusiasm
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification using systems like Epic, Dentrix, Eaglesoft, or Meditech
• Schedule appointments accurately utilizing EMR (Electronic Medical Records) systems such as eClinicalWorks or Athenahealth, ensuring optimal clinic flow
• Collect payments, process medical collections, and perform medical billing using HIPAA-compliant procedures and CPT coding standards
• Maintain accurate patient records by updating medical history, dental terminology, and documentation review in compliance with HIPAA regulations
• Manage multi-line phone systems with excellent phone etiquette, answer inquiries promptly, and direct calls appropriately
• Support administrative functions including filing, data entry (10 key typing), and managing medical records with strong computer skills in Microsoft Office and health information management software

Qualifications

• Proven experience in a dental office or medical administrative support role with clinic or dental clinic experience preferred but not required
• Excellent customer service skills combined with professional phone etiquette and a friendly demeanor
• Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail

Join us to be part of a dedicated team committed to providing outstanding dental care through exceptional administrative support. We value energetic professionals who thrive on helping others and excel in a busy healthcare setting!

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• On-the-job training
• Paid time off

Work Location: In person