Dental Office Business Assistant

Dental Office Business Assistant – Join Our Growing Team! ✨

Are you a friendly, organized, and detail-oriented professional who enjoys creating a welcoming experience for patients? Our thriving dental practice in Lutz, FL is looking for a Front Desk Associate / Dental Office Business Assistant to be the face of our office and a key part of our patient experience.

A positive attitude and friendly patient interaction are a MUST—we’re looking for someone who truly enjoys connecting with people and making every visit a great one!

Job Overview
We are seeking a dynamic and detail-oriented Dental Office Business Assistant to join our vibrant dental practice. In this role, you will be the backbone of our administrative operations, ensuring seamless patient experiences. Your energetic approach and meticulous attention to detail will help foster a welcoming environment while maintaining accurate medical records, managing insurance processes, and supporting clinical staff. This paid position offers an exciting opportunity to grow your career in patient-centered setting dedicated to excellence in dental care.

Responsibilities

• Manage patient intake processes, including scheduling appointments and verifying insurance coverage using systems such as Dentrix Ascend EMR (Electronic Medical Records) platform
• Perform insurance verification and authorization procedures, ensuring accurate billing and coding with CPT, ICD-9, ICD-10 codes, and dental terminology knowledge
• Handle dental billing and collections efficiently through platforms like Epic, Meditech, Athenahealth, or eClinicalWorks
• Review documentation for accuracy and completeness, including care plans and dental records, ensuring compliance with HIPAA regulations
• Provide exceptional patient service by answering multi-line phone systems with professional phone etiquette and assisting with front desk duties such as filing, data entry (including 10 key typing), and appointment scheduling
• Support dental administrative tasks including filing, data management, and maintaining health information systems to ensure organized record keeping
• Collaborate with clinical staff to facilitate smooth clinic operations while managing office management responsibilities

Qualifications

• Proven experience in a dental or medical office setting with strong familiarity of dental terminology and clinic procedures
• Proficiency in EMR systems such as Eaglesoft, Dentrix, or similar platforms; experience with Epic, Meditech, Athenahealth is highly desirable
• Knowledge of dental coding, CDT coding, insurance verification processes,
• Strong understanding of HIPAA compliance and health information management standards
• Excellent computer skills including Microsoft Office Suite; ability to navigate multi-line phone systems efficiently
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Exceptional customer service skills with professional phone etiquette and a friendly demeanor
• Ability to review documentation thoroughly for accuracy while maintaining attention to detail in a fast-paced environment
• Previous clinic or dental office experience preferred; office management or administrative support background highly valued

Join our team where your energy makes a difference! We are committed to supporting your professional growth while providing a positive work environment focused on delivering outstanding patient care. This is a paid position designed for motivated individuals eager to contribute their skills in a rewarding healthcare setting.

Pay: $17.00 - $19.00 per hour

Benefits:

• Continuing education credits
• Dental insurance
• Employee discount
• On-the-job training
• Paid sick time
• Paid time off

Work Location: In person