Dental Office Receptionist

Overview
We are seeking a professional and detail-oriented Dental Office Receptionist to join our dental practice. The ideal candidate will be responsible for providing exceptional patient service, managing front desk operations, and supporting administrative functions within a busy dental clinic. This role requires strong organizational skills, familiarity with dental and medical terminology, and proficiency with various electronic health record (EHR) systems.

Duties

• Greet patients warmly and manage patient check-in and check-out processes
• Schedule appointments using dental practice management software
• Verify insurance coverage and perform insurance verification procedures
• Collect payments, process billing, and handle medical collections as needed
• Assist with patient intake forms, update medical histories, and ensure HIPAA compliance during all interactions
• Manage multi-line phone systems with professional phone etiquette and handle appointment rescheduling or inquiries
• Perform administrative tasks such as filing, data entry (including 10 key typing), and maintaining organized medical records
• Support office management activities to ensure smooth daily operations of the dental practice

Skills

• Proficiency in Microsoft Office Suite (Word, Excel) and general computer skills for documentation review and data entry
• Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism at all times

This role offers an opportunity to be an integral part of a dedicated dental team committed to providing quality care. The successful candidate will demonstrate excellent communication skills, technical proficiency in dental software systems, and a strong understanding of healthcare administrative procedures.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching

Work Location: In person