Dental office Receptionist

Job Overview
We are seeking a dedicated and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will be responsible for managing front desk operations, ensuring a welcoming environment for patients, and providing exceptional administrative support. This role requires strong organizational skills, proficiency in dental terminology, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Duties

• Greet patients warmly and manage the check-in and check-out processes.
• Schedule appointments and manage the dental office calendar effectively.
• Handle patient inquiries via phone and in-person with excellent phone etiquette.
• Process insurance verifications and assist with dental billing and coding.
• Maintain accurate patient records using EMR systems such as Denticon, Dentrix, or Eagle Soft.
• Review documentation for accuracy and compliance with HIPAA regulations.
• Assist in managing medical records, including filing and retrieval of patient information.
• Support the dental team with clerical tasks such as typing reports, preparing care plans, and managing correspondence.
• Ensure the front desk area is organized and presentable at all times.

Skills

• Proficient in medical terminology, including ICD-9, ICD-10, CPT coding, and dental terminology.
• Experience with EHR systems such as Denticon or Dentrix is preferred.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent customer service skills with a focus on patient service and satisfaction.
• Ability to handle multi-line phone systems efficiently.
• Previous experience in a dental clinic or medical office setting is highly desirable.
• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
• Strong organizational skills with attention to detail for documentation review and filing processes.
• Ability to work collaboratively within a team while managing individual responsibilities effectively. Join our dedicated team where your contributions will help create a positive experience for our patients while supporting their dental health needs.

Pay: $20.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Work Location: In person