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Job Title: Dental Receptionist / Sales
Location: Al Ain, UAE
Job Type: Full-Time
Job Description:
We are currently seeking a highly experienced Medical Receptionist to join our reputable Medical/Dental Polyclinic in Al Ain. The ideal candidate with a strong background in the medical/dental field, with a proven ability to manage front desk operations efficiently.
Key Responsibilities:
. Welcome and assist patients professionally.
. Answer calls, WhatsApp messages, and schedule appointments.
. Handle patient records and billing.
. Maintain accurate patient records and ensure confidentiality.
. Update insurance information in the clinic’s system.
. Verify insurance eligibility using the OpenJet Portal, especially for Daman and Thiqa health insurance providers.
. Assist patients with understanding their insurance coverage, co-pays/patient share.
. Follow up with leads and patient inquiries.
. Promote dental treatments and membership/packages.
. Coordinate with dentists and clinic staff.
. Maintain excellent customer service experience.
skills & Qualifications:
Languages: Fluent in English and Arabic
Good computer knowledge
Job Type: Full-time
Application Question(s):
Work Location: In person
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