Job Title: Front Desk Coordinator (Dental Office)
Location: Sunny Isles Beach
Position Overview
We are excited to offer a new opportunity at our state-of-the-art dental practice in Bay Harbor. We are seeking an enthusiastic, motivated Front Desk Coordinator with excellent interpersonal skills to join our team. This is a great opportunity for someone who enjoys working with people and thrives in a fast-paced, team-oriented environment.
Requirements
- Russian-speaking required
- Minimum of 1 year of dental front office experience (required – please do not apply if you do not meet this requirement)
- Strong communication skills in English and Russian (required).
- Excellent verbal, written, and organizational skills
- Ability to multitask, take initiative, and anticipate team and patient needs
- Professional, positive, and friendly demeanor in person and over the phone
- Reliable, punctual, and committed to long-term employment
- Team player with a strong work ethic
Ideal Candidate
The ideal candidate is enthusiastic, enjoys interacting with patients both in person and over the phone, and is eager to learn and grow within a dental practice. Dental experience is required. We’d love to hear why you are interested in working in the dental field.
Responsibilities
- Greet and check in patients; ensure all consent and patient rights forms are completed
- Prepare and organize patient charts for clinical staff
- Distribute daily schedules at the start of each day
- Follow up with patients after dental procedures
- Communicate effectively with patients and their families throughout their care
- Verify dental insurance for new and returning patients (PPO and fee-for-service only; no HMO plans)
- Notify clinical staff of patient arrivals and ensure timely patient flow
- Maintain a comfortable and professional waiting area
- Schedule, confirm, and follow up on appointments
- Answer and route incoming phone calls
- Process payments, co-pays, and credit card transactions
- Learn and use dental software (experience with Open Dental is a plus)
- Maintain cleanliness and professionalism in all areas
- Assist with additional duties as needed
Schedule
Monday to Friday, 8:30 AM – 5:30 PM
Additional Information
- Salary is based on experience
- Open Dental software knowledge is a plus
- Background checks and references will be conducted
- Only candidates who meet the required qualifications will be considered
Pay: From $24.00 per hour
Benefits:
- Dental insurance
- Paid time off
Work Location: In person