Dental Receptionist

Overview
Join our dynamic dental team as a Dental Receptionist and become the welcoming face of our clinic! In this energetic role, you will be the first point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to check-out. Your organizational skills and friendly demeanor will help streamline office operations, coordinate patient flow, and support the delivery of exceptional dental care. This position offers an exciting opportunity to be part of a vibrant healthcare environment where your administrative expertise makes a real difference.

Duties

• Greet patients warmly and manage patient check-in and check-out processes with professionalism and efficiency
• Schedule appointments accurately using dental practice management software such as Eaglesoft or Dentrix
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using systems like Epic, Meditech, or Athenahealth
• Collect payments, process medical collections, and perform billing tasks in compliance with HIPAA regulations and medical coding standards (CPT, ICD-10/ICD-9)
• Maintain organized medical records and ensure documentation review for accuracy and completeness
• Answer multi-line phone systems with excellent phone etiquette, providing clear communication and appointment confirmations
• Assist with administrative support tasks including filing, data entry (10 key typing), and managing electronic health records (EHR systems) such as eClinicalWorks or Meditech

Requirements

• Proven experience as a Medical Receptionist or Dental Receptionist in a clinical setting with dental office experience preferred
• Strong knowledge of dental terminology, medical terminology, ICD coding, CPT coding, and health information management practices
• Familiarity with dental practice management software such as Eaglesoft or Dentrix; experience with EMR (Electronic Medical Records) systems like Epic or Athenahealth is highly desirable
• Ability to handle insurance verification processes confidently and accurately
• Excellent customer service skills combined with professional phone etiquette and strong communication abilities
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and familiarity with multi-line phone systems
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Prior clinic or healthcare administrative experience is preferred; hospital or medical office management background is advantageous
• Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times
• Strong organizational skills with attention to detail for documentation review and filing tasks

Join us in delivering outstanding patient care through efficient front desk operations! Your enthusiasm, expertise in medical office management, and commitment to excellent service will help create a welcoming environment where patients feel valued and cared for every step of the way.

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person