Dental Receptionist/Insurance Cooridinator

Our office is looking to add a skilled dental insurance coordinator to our team. In this role, you will serve as the chief point of contact for any insurance needs. Your primary duties will include verifying dental insurance eligibility, benefits and coverage. You will also track claims, follow up on unpaid claims and resolve discrepancies.

In addition, you will help our front office operate more effectively. You will be one of the first points of contact for patients, managing their appointments and providing excellent customer service to support our mission of delivering top-quality dental care.

Dental Insurance & Billing

• Verify dental insurance eligibility, benefits, and coverage
• Obtain pre-authorizations for dental procedures when required
• Submit dental insurance claims accurately and in a timely manner
• Track claims, follow up on unpaid or denied claims, and resolve discrepancies
• Explain dental billing statements, payment options, and financing plans to patients

Patient Coordination

• Greet and assist patients in person, by phone, and electronically
• Schedule dental appointments, procedures, and follow-ups
• Review treatment plans with patients and explain insurance coverage and out-of-pocket costs
• Collect and verify patient demographic and dental insurance information
• Maintain a welcoming, professional, and patient-centered environment

Qualifications:
- High school diploma or equivalent
- Previous experience as a dental receptionist or in a similar role is preferred
- Knowledge of dental terminology and procedures
- Excellent communication and customer service skills
- Proficient in using computer software for scheduling and record keeping
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience:

• Dental: 1 year (Required)

Work Location: In person