Dental Treatment Plan Coordinator

We are seeking a highly polished, detail-oriented Treatment Plan Coordinator to join our growing, high-performance dental team. This is not a traditional administrative role — this position sits at the intersection of patient experience, clinical excellence, and case acceptance. You will play a critical role in guiding patients through life-changing treatment, helping them understand their options with clarity and confidence, and ensuring a seamless path from consultation to completed care.

Our ideal candidate is experienced, proactive, and emotionally intelligent — someone who can communicate complex treatment with ease while delivering a concierge-level experience.

What You’ll Be Responsible For

• Serve as the primary liaison between doctor and patient for all treatment discussions
• Present and explain both simple and complex treatment plans with clarity, confidence, and empathy
• Translate clinical recommendations into a compelling and understandable patient experience
• Verify insurance benefits and build accurate, detailed financial breakdowns
• Coordinate and sequence treatment plans for optimal clinical and scheduling efficiency
• Guide patients through financial options and remove barriers to starting treatment
• Proactively follow up on unscheduled treatment and maintain a strong case acceptance pipeline
• Monitor patient progress and ensure continuity of care throughout treatment
• Educate patients on post-treatment expectations, medications, and next steps
• Maintain strict compliance with all healthcare regulations and internal protocols
  
  

What We’re Looking For

• 3+ years of experience in a dental practice (implant or full-arch experience preferred)
• Strong understanding of dental terminology and treatment workflows
• Experience with Dentrix (or similar PMS)
• Proven ability to present treatment plans and convert to scheduled treatment
• Exceptional communication skills — confident, clear, and patient-centered
• High level of emotional intelligence, empathy, and professionalism
• Strong organizational and time management skills
• Ability to multitask and perform in a fast-paced, high-volume environment
• Self-starter mindset with a strong sense of ownership and accountability
  
  

Who Thrives in This Role

This Role Is Best Suited For Someone Who

• Naturally builds trust and rapport with patients
• Is confident discussing finances and guiding decisions
• Takes pride in delivering a premium, white-glove experience
• Understands the impact of dentistry on a patient’s confidence and quality of life
• Wants to be part of a team focused on excellence, growth, and meaningful outcomes
  
  

Why Join Our Team

We are a privately owned, growth-focused practice delivering advanced, high-quality care in a modern environment.

Our Team Is Built On

• Clinical excellence
• Elevated patient experience
• Strong culture and accountability
• Continuous growth and opportunity
  
  

You won’t just be scheduling treatment — you’ll be helping patients change their lives through their smile.