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Department Manager
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Tri City Glass & Door is committed to providing the right products, the right way to our customers in Wisconsin and Upper Michigan. Founded in 1960, we became 100% employee owned in 2023. We deliver the highest quality products and workmanship, guided by our core values of customer focus, safety, accountability, teamwork, continuous improvement, honesty & ethics, and high performance.
The Residential Department Manager is responsible for overseeing the daily operations and overall performance of the Residential Department in both our Appleton and Green Bay locations. This role involves managing a team of employees, ensuring high levels of productivity and efficiency, and maintaining excellent customer focus. The Department Manager will also be responsible for achieving departmental goals, managing budgets, and implementing policies and procedures to enhance operational efficiency.
Key Responsibilities include:
- Supervision and Leadership:
- Supervise, mentor, and motivate department staff to achieve individual and team goals.
- Conduct regular performance evaluations, provide feedback, and implement development plans.
- Work Environment and Collaboration:
- Foster a positive work environment by promoting teamwork, collaboration, and problem-solving.
- Support training and development opportunities for staff.
- Compliance and Strategic Goals:
- Ensure adherence to company and industry regulations.
- Set strategic long and short-term departmental goals and evaluate outcomes.
- Operational Efficiency and Financial Management:
- Develop strategies to increase productivity and improve operations.
- Manage the departmental budget and forecasting.
- Analyze financial reports to identify areas for cost reduction and improved profitability.
- Market Awareness and Employee Engagement:
- Stay informed on industry trends, competitor activities, and market conditions.
- Assist in recruitment and employee engagement.
- Day-to-Day Operations and Policies:
- Manage employee schedules and hours.
- Oversee day-to-day operations, ensuring a smooth workflow.
- Develop and implement operational policies and procedures to improve efficiency and service quality.
- Ensure compliance with company policies and safety standards.
- Driving Change:
- Be a driver of change within the department to support strategic initiatives.
Effective communication, adaptability, and a proactive approach are key to successfully fulfilling these responsibilities.
Qualifications:
- A bachelor’s degree in business, management or related field, or equivalent relevant work experience
- Proven track record of leading a team and achieving operational goals.
- Excellent organizational skills and attention to detail.
- Professional written and verbal communication and interpersonal skills.
- Strong understanding of business goals and standards.
Work Environment
The Department Manager typically works in an office environment but may be required to visit customer or work sites that are outdoors. The Department Manager is required to spend time at both Appleton and Green Bay locations.
EEO STATEMENT:
Tri City Glass & Door is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age disability or any other status protected by law. We will provide reasonable accommodation to qualified individuals with disabilities.
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