Department Manager - Dry food

About us:

Passion for food. Hunger for tech. We make METRO digital.

Today technology is driving the world. And at METRO.digital we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From e-commerce to checkout, to delivery software, we work on a wide range of products to make each day a success for our customers and colleagues. With passion and ownership, we build the future of wholesale.

You are driving to create smart solutions for customers around the globe? You want to grow in a flexible environment? Let the right career opportunity find you and join us!

Your Responsibilities:

• Lead the team of Store Associates in the department for mass merchandising, shelf management, stock management and cleanliness of the department.
• Keep the track record of expiries of product during & after stock deliveries in coordination with store associates.
• Train all team members by pointing and discussing their weaknesses and strengths to meet the operational standards
• Reduce the shrinkage level in the department up to the desired level.
• Ensure 100 % cleaning and reduce the expiries in the department
• Ensure 100 % product shelve viability in the department.
• Assist in stock ordering and maintaining the optimum stock level in the department
• Mechanizing of the Department before store opening.
• Responsible for presentation of products according to Planogram.
• Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions.
• Maintenance of Customer file to update and ensure the quality of customer file data to communicate with customers in the most efficient way.
• Perform Weekly, monthly and annual inventory management to have the right stock for the right customer at the right time, and to maximize the ROS.
• Planning of seasonal activities to be in time with planning, merchandizing, reordering, staff scheduling.
• Ensure that each member is adhering to the policies and procedures announced by the management.

Intermediate with 6 years of experience