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The Department Services Associate provides administrative support for the Honors College in support of unit goals to ensure the effective daily operation of the Honors College office. This position supports the College ’ s caring and academically focused community by performing extensive administrative and clerical tasks for faculty and staff. The role requires a creative, innovative, and organized problem solver who can work independently while coordinating major efforts such as student recruitment, orientation, advising, retention, faculty/staff recruitment, and special programs. The position also requires excellent administrative, interpersonal, multi ‑ tasking, bookkeeping, and communication skills, strong comfort with technology, and the ability to exercise judgment and discretion when working with students, faculty, staff, administrators, and members of the public.
Schedule logistics and secure resources for meetings, conferences, travel, and work unit operations.
Maintain electronic and physical records and organizational systems.
Provide administrative and clerical support to Honors College faculty and staff in the daily operation of the office.
Maintain accurate business records, prepare forms and reports, and coordinate with campus units such as Purchasing, Accounts Payable, Bursar, and Academic Affairs; manage inventory and supply orders.
Assist with student enrollment processes, including admission materials, event preparation, and professional correspondence with new students, parents, and schools.
Serve as the first point of contact for students, families, campus partners, and visitors; offer basic information and route complex inquiries appropriately.
Provide basic classroom support, coordinate building and classroom reservations, schedule student appointments, and update records.
Prepare weekly department communications, update events and website content, assist with social media posting, and serve as lead website editor.
Support academic operations by assisting with the Honors College schedule of classes, coursebook preparation, and processing non‑seminar options.
Supervise student assistants when needed, and serve as Building Chair, overseeing Honors College spaces, submitting building work orders, and ensuring appropriate use of facilities.
UWM Description: The University of Wisconsin-Milwaukee ( UWM ) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has branch campuses in Waukesha and Washington County.
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/diversity-equity-inclusion/about-dei/
School/College/Division Des c ription:
The Honors College at the University of Wisconsin–Milwaukee offers a small, liberal ‑ arts–style academic experience within a major research university. Through small seminars, individualized advising, and close interaction with dedicated faculty, the College emphasizes critical thinking, scholarly inquiry, and strong writing and communication skills. Open to talented students across all majors, the Honors College supports approximately 690 undergraduates and maintains a 15:1 student ‑ to ‑ faculty ratio, fostering a highly personalized learning environment. Students enrich their degree paths through interdisciplinary Honors coursework and may earn an Honors degree, the highest undergraduate distinction at UWM.
With a history dating back to 1960, the College offers students access to world ‑ class research opportunities, a vibrant community within the Honors House, and co ‑ curricular experiences such as study abroad and its Living Learning Community.
$ 18 - $21/hour . Salary will be determined by finalist's experience, training, education, and equity-based factors .
Two or more years of experience in an administrative setting
Experience using common business software (MS Word, Excel, Outlook, browsers, etc.)
Excellent written communication skills
Bachelor’s degree
Work experience in a higher education setting
Demonstrated ability to follow policies and procedures
Demonstrated capacity to work on multiple tasks and adhere to timelines
Attention to detail (including excellent typing, spelling, and grammar with good proofreading skills) and exceptional organizational skills
Demonstrated strong written and oral communication skills with a record of providing excellent customer service
Experience working with UWM technology , or similar, such as: Workday, Shop UW+, PAWS, Navigate, Word Press, ROAR
Applicants will be expected to provide:
A cover letter that addresses the candidate’s professional level work experience as it relates to all required and preferred qualifications.
A Resume
Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.
Note: Applicants must complete all required fields and attach all required documents prior to submitting the online application to ensure full consideration. Additional documents submitted aside from a cover letter and resume/CV will not be considered.
In instances where the Search and Screen Committee is unable to ascertain from the candidates’ application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications.
Additional Information:
This position does not offer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire. Selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.
Questions about the position should be directed to Jackson Prowse at prowse@uwm.edu. Apply electronically by the application deadline of March 10, 2026.
Reasonable Accommodations
Pursuant to university policy , UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/ , or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.
Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
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