Required

• Any combination of education and experience equivalent to a bachelor's degree in business administration, human resources, marketing, communications, or related field.
• Six (6) years of experience in employee benefits operations, business administration, customer service programming, market branding, and/or investment communications, some of which shall have been in a supervisory or leadership role.
  • Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
• Knowledge of management principles and techniques of pension fund administration, employee benefits, or business administration.
• Proficiency in the use of technology and data compilation, analysis, and reporting.
• Ability to coordinate and communicate a variety of policy and pension plan matters between political leaders, boards, and trustees.
• Ability to manage a variety of administrative, operational, and fiscal issues by analyzing information, evaluating results, and choosing the best approach to short- and long-term problems.
• Ability to act as a skilled change agent and utilize negotiating skills to manage confidential information and navigate sensitive organizational situations.
• Ability to budget, plan, organize, direct, and supervise work of personnel.
• Ability to design and implement continuous process improvement projects to ensure the highest quality service is provided to members and other stakeholders.
• Ability to communicate effectively through public speaking and presentations, business and technical writing, and strong interpersonal skills.

Preferred

• Master's degree.
• Public pension fund experience.
• Certified Employee Benefit Specialist (CEBS).
• Project Management Professional certification (PMP).
• Knowledge of federal and state law governing public employee retirement systems.
• Familiarity with PensionGold, Lawson, or other pension software applications.

• Plays a key role in achieving the objectives and goals under ERFC's long-term strategic plan and implements action plans for the accomplishment of these goals.
• Directs, projects, and ensures the development of appropriate reports that are mandated by law or required by senior management and/or the ERFC Board of Trustees for consideration and action.
• Presents information and recommendations to senior management team, FCPS School Board, or ERFC Board of Directors.
• Provides succession planning analysis and hiring plans to ensure the long-term stability and growth of ERFC.
• Directs market branding and communication development in support of strategic initiatives.
• Exercises leadership in project management that includes the development, planning, initiation, and oversight of key performance metrics, legislative administration, workflow process, and professional development initiatives and deadlines.
• Identifies areas of improvement and continually develops cost effective administrative policies and procedures that improve staff efficiency, business productivity, and customer service.
• Oversees strategic audit activities, including high-level reporting, related to operations and communications.
• Manages risk and matters of compliance related to local, state, and federal laws, regulations, policies, and mandates.
• Ensures implementation and compliance with newly enacted legislation and retirement plan changes.
• Evaluates and coordinates competitive requests for proposals (RFPs) and invitations for bids (IFBs) and makes recommendations for the selection and use of professional service providers.
• Researches new technology and provides recommendations that focus on continual improvement and future growth.
• Projects need for, manages, and is accountable for human, physical, and financial resources with the goal of maximizing the efficiency and effectiveness of the office.
• Reviews and approves staff professional training programs for team development and upskilling.
• Defines staff key performance indicators, completes performance evaluations, and implements professional development programs for direct reports.
• Collaborates with legal counsel, actuaries, and financial and/or investment advisors.
• Ensures proper auditing of ERFC benefit estimates and claims.
• Performs related duties as required or assigned.