Qureos

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Deputy General Manager - Billing and Credit Control

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Billing Management
  • Oversee end-to-end billing operations and ensure accuracy of invoices.
  • Coordinate with business teams to validate billing inputs and contracts.
  • Ensure timely release of invoices and maintain proper documentation.
  • Monitor recurring, variable, and project-based billing.
  • Resolve billing discrepancies quickly with internal and external stakeholders.
Credit Control
  • Evaluate customer creditworthiness and recommend credit limits.
  • Monitor customer credit exposure and ensure adherence to approved limits.
  • Develop and implement credit policies to reduce risks.
  • Work with sales and finance teams to manage high-risk accounts.
Collections & AR Management
  • Drive collection efforts to ensure timely payments.
  • Track receivables ageing and prioritize follow-ups.
  • Handle escalations and negotiate payment plans when required.
  • Maintain strong relationships with clients to support faster recovery.
  • Prepare weekly/monthly MIS on billing, ageing, collections, and exceptions.
Process Improvement & Compliance
  • Strengthen SOPs across billing, credit control, and collections.
  • Ensure documentation compliance for audits.
  • Suggest processing automations to improve turnaround time and efficiency.
Team Leadership
  • Lead and guide the billing/AR team.
  • Allocate work, monitor performance, and support training needs.
  • Drive a disciplined, customer-focused, and result-oriented culture.

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