Billing Management
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Oversee end-to-end billing operations and ensure accuracy of invoices.
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Coordinate with business teams to validate billing inputs and contracts.
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Ensure timely release of invoices and maintain proper documentation.
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Monitor recurring, variable, and project-based billing.
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Resolve billing discrepancies quickly with internal and external stakeholders.
Credit Control
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Evaluate customer creditworthiness and recommend credit limits.
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Monitor customer credit exposure and ensure adherence to approved limits.
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Develop and implement credit policies to reduce risks.
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Work with sales and finance teams to manage high-risk accounts.
Collections & AR Management
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Drive collection efforts to ensure timely payments.
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Track receivables ageing and prioritize follow-ups.
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Handle escalations and negotiate payment plans when required.
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Maintain strong relationships with clients to support faster recovery.
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Prepare weekly/monthly MIS on billing, ageing, collections, and exceptions.
Process Improvement & Compliance
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Strengthen SOPs across billing, credit control, and collections.
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Ensure documentation compliance for audits.
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Suggest processing automations to improve turnaround time and efficiency.
Team Leadership
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Lead and guide the billing/AR team.
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Allocate work, monitor performance, and support training needs.
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Drive a disciplined, customer-focused, and result-oriented culture.