Deputy Manager

About the Role

Lead multiple teams within the DAD Organization and other teams. Ability to develop project plans, assign tasks, and monitor progress to ensure tasks are completed on schedule. Provide support and guidance to Sales on best practices for deal management and contract structuring. Shepherd and project manage deals through the sales cycle and internal approval process in collaboration with the appropriate cross-functional teams. Identify and document deal making policies in support of the contracting process. Serve as point of contact and subject matter expert on deal policies including contract terms, fallbacks, product configurations and business terms.

Responsibilities

• Collaborate with cross-functional teams (Pricing, Legal, Finance, Product, etc.) providing advice and deal insights to build scalable, efficient processes; drive improvements in policies, processes and systems to help increase Sales and Seller productivity.
• Manage post-sale transition to ensure Sales to Implementation cycle is efficient and seamless.
• Conduct and coordinate financial, market, operational and related research on clients to audit and adjudicate deal value, sizing, and disputes.
• Analyze historical pricing and provide recommendations and guidelines to sales leadership.
• Prepare analytical models, calculators, etc. to evaluate strategic pricing decisions.
• Manage and analyze data at both client and deal level that ensures accuracy and compliance with Sales and Service customer onboarding policies/procedures.
• Cultivate strong partnerships with your peers in cross-functional teams (sales, implementation, clients) to ensure Sales to Implementation cycle is efficient and seamless.
• Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.

Qualifications

Any Bachelor’s Degree / MBA

Required Skills

• Ability to contribute in multiple projects simultaneously with deadlines and work independently and proactively drive issues to resolution.
• Excellent understanding of visualization techniques.
• Excellent interpersonal and relationship management skills.
• Critical Thinking: Data storytelling must look at the numbers, trends, and data and come to new conclusions based on the findings.
• Excellent communication skills (verbal & written).
• Strong motivational, organizational & time management skills.
• Flexible, adaptive & proactive.
• Ability to work in alignment with the implementation/operations/service and Product/GPT teams.
• Willingness to work in different time zones.
• Strong Excel, Sales Enablement Tools (Salesforce CRM, GONG, Seismic, etc.), MS Word and PowerPoint skills.

Preferred Skills

• 7 - 10 years of business operations, customer operations, sales operations experience or systems integration environment.
• Understanding of ADP Business and Products is a must, exposure to Finance, Sales Ops, System Integration is an added plus.
• Ability to assess problems in a structured fashion and identify key issues to solve.
• Work well under pressure, with intense prioritization along with timely and transparent communication.
• Excellent written and verbal communication skills.
• Ability to partner with Sales and other internal cross-functional teams, such as Finance, Legal, and Pricing.
• Ability to work in a fast-paced, performance-based environment and meet deadlines.