BRIEF DESCRIPTION OF THE JOB:
Under close supervision, performs routine legal clerical work in the support of the operations of the Municipal Court; provides information within scope of authority.
ORGANIZATIONAL RELATIONSHIPS:
- Reports to Clerk of Municipal Court of Records.
- This is a non-supervisory position.
- Has contact with other City employees, other government employees, and the general public.
ESSENTIAL DUTIES:
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Assists customers and callers regarding court procedures, payments, citations, and warrants; responds to requests for information within scope of authority.
- Explains court procedures and court orders to defendants and other court customers; schedules witnesses for trials and hearings; notifies defendants of hearing dates and interprets for Spanish speaking Defendants.
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Prepares and processes complaints, summons, subpoenas, warrants, writs, and other court orders as assigned.
- Collects and posts fines, fees and bonds, including extensions, payment plans and community service; accurately balances and reconciles daily cash transactions using court management software; reviews and verifies accounting records; maintains financial records of court fines fees collected; balances daily cash collection; prepare deposits to the bank.
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Inputs a variety of court transactions into court management software, including the filing of cases.
- Sets defendants for court hearings and trials and may assist Judge with court proceedings as assigned.
- Sends courtesy letters and notices to defendants who fail to appear and/or dispose of their cases.
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Assists the Clerk of the Court with data to prepare monthly reports.
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Acts as liaison between police, jail and judge to make arrangements for judge to provide magistration to defendants who are arrested.
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Prepares and maintains docket and summons for police and City Prosecutor. Obtains copies of upcoming court cases, reports and makes copies as needed.
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Stays abreast of legislative changes and court procedures and training related to court duties.
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Serves as required for emergency management, particularly in the areas of public information.
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Provides quality customer service to city staff, the general public, and all other work contacts
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Performs other clerical duties as required.
KNOWLEDGE and ABILITIES
Knowledge of:
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Government operations, functions and scope of authority of the municipal court.
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Methods for delivering excellent customer service.
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City policies and procedures.
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Principles of basic cash management, record keeping and records management.
- General office practices and equipment.
Skill in:
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Maintaining complex official records accurately in an environment with frequent interruptions.
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Operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy.
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Professional public relations and customer service.
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Effective communication, both verbal and written, including the ability to communicate effectively with diverse and sometime irate individuals and to handle calmly and efficiently situations ranging from routine to emergency.
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Balancing good judgment and the concern for individuals feelings with the necessity to adhere to the law and communicate clearly and firmly necessary information.
- Fluency in speaking Spanish preferred.
MINIMUM QUALIFICATIONS:
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High school diploma or GED,
- 1 year customer service and/or clerical experience, preferably in a municipal court;
- Or any combination of education and experience.
Required Licenses or Certifications:
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Must pass Municipal Court Clerk Level 1 Certification test within two (2) years of date of hire, and obtain Level 1 certification within 36 months of hire date; must maintain certification during employment.
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Must possess a valid Texas Drivers License.
- Must be bondable.
Innovation
Customer Focus
Integrity
Excellence
Respect