Dermatology Receptionist

Element Dermatology is looking for a welcoming, organized, and compassionate Dermatology Receptionist to join our team. In this role, you'll be the first point of contact for patients, helping them check in, manage appointments, navigate insurance, and feel at ease.

Whether you’re a seasoned medical receptionist or looking to build a career in healthcare, we’d love to meet you.

Job Responsibilities:

1. Reception & Patient Support

• Greet and check in/out patients with professionalism and empathy
• Answer phone calls and messages using modern systems (e.g., Klara, EHR)
• Schedule, reschedule, and cancel appointments efficiently
• Provide clear, friendly guidance on services, timing, and next steps
• Actively listen to patient concerns and help resolve them promptly

2. Insurance & Billing Support

• Verify insurance benefits and eligibility prior to appointments
• Clearly explain copays and financial responsibilities to patients
• Support billing inquiries, self-pay claims, and collections efforts
• Minimize administrative errors through accurate data entry

3. Office & Team Coordination

• Maintain HIPAA and patient confidentiality at all times
• Collaborate with clinical staff, billing team, and leadership
• Identify and report issues related to clinic flow or patient experience
• Join team meetings and training sessions to grow your skills
• Help train new team members as needed

Role Requirements

• High school diploma or equivalent (Associate’s degree or certification is a plus)
• Previous experience in medical reception, healthcare, or customer service preferred
• Strong communication, organization, and typing skills
• Comfort working with Electronic Health Records (EHR) and modern tech tools
• Ability to multitask in a busy front desk environment
• Respect for privacy, patient dignity, and professionalism

Physical Requirements

• Ability to sit or stand for extended periods
• Ability to lift/move small office supplies and materials (light to moderate lifting)

Ready to Apply?

If you’re passionate about helping people, thrive in a team setting, and love the idea of being a key part of a growing dermatology practice, we’d love to hear from you.

Join Element Dermatology and help us deliver care that starts the moment a patient walks through the door.

This position requires a background check before hire

Job Type: Full-time

Pay: $18.00 - $22.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Dermatology

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• In 3-4 sentences, tell us about yourself.

Experience:

• Medical receptionist: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Sartell, MN 56377 (Required)

Work Location: In person