Design Assistant

Ben’s Appliance is growing, and we’re looking for a creative, customer‑focused Design Assistant to support our sales team and help customers bring their project visions to life. This role is perfect for someone who enjoys design, thrives in a retail sales environment, and excels at guiding customers through key purchasing decisions.

If you’re organized, personable, and excited by a mix of customer interaction, product coordination, and sales support, we want to meet you.

Position Overview

As a Design Assistant, you will support our Appliance Sales Team by assisting customers with design selections, product recommendations, and purchase coordination. You’ll help ensure every customer feels confident in their decisions by offering clear communication, design guidance, and detailed product knowledge.

This role blends design support, customer service, and sales coordination—ideal for someone who enjoys being involved in both the creative and operational sides of the customer experience.

Key ResponsibilitiesCustomer & Design Support

• Assist customers with appliance selections based on layout, style preferences, and functional needs.
• Help customers visualize options by providing design input and product comparisons.
• Offer knowledgeable guidance on features, finishes, brands, and space requirements.

Sales Assistance

• Support sales consultants by preparing quotes, product lists, and design-related documentation.
• Build trust through strong communication and follow‑through.
• Help close sales by reinforcing product benefits, discussing warranty/financing options, and answering customer questions.

Operational & Coordination Tasks

• Assist with order entry, payment processing, and accurate documentation.
• Coordinate delivery and installation details; communicate with warehouse and transportation teams.
• Support warranty claims, returns, and service requests.
• Maintain an organized, visually appealing showroom.

Qualifications

We’re looking for someone with strong people skills, a design-oriented mindset, and the ability to support a fast-paced sales environment. Ideal candidates may have:

• Experience in customer service, sales, retail, or hospitality.
• Experience or interest in interior design, remodeling, or product selection.
• Strong organizational and communication abilities.
• Confidence managing multiple customers and tasks simultaneously.
• Proficiency with Microsoft Office and an ability to learn new systems quickly.
• A self-motivated, detail-oriented work style.
• Ability to work evenings and Saturdays (required).

Compensation & Schedule

• Hourly base pay + commission + overtime
• 48–50 hour workweek
• Evenings and Saturdays required
• Potential annual earnings: $45,000–$60,000+ based on performance

Benefits

• 401(k) & matching
• Health, dental, and vision insurance
• Health savings account
• Paid time off
• Employee discount
• Life insurance
• Paid training
• Professional development assistance
• Referral program

Experience

• Customer service: 2–3 years (Preferred)
• Sales: 1–3 years (Preferred)
• Interior design: 1 year (Preferred)

License

• Driver’s License (Required)

Work Location: In person

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• Customer service: 2 years (Preferred)
• Interior design: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person