Overview
We are seeking a dynamic and customer-focused Design Consultant to join our team. This role is ideal for individuals passionate about interior design, and high-end sales, with a strong emphasis on delivering exceptional customer service. The Design Consultant will play a vital role in guiding clients through the selection and customization of products, providing expert advice on lighting, and layout design. Candidates should possess excellent communication skills, organizational abilities, and a keen eye for detail to ensure client satisfaction and drive sales growth.
Duties
- Engage with customers in retail or showroom settings to understand their design needs and preferences.
- Provide expert consultation on interior design, lighting solutions, layout planning.
- Assist clients with product demos, merchandising displays, and product selections to enhance their shopping experience.
- Conduct inside and outside sales activities, including upselling high-end products and managing account relationships.
- Negotiate pricing and terms to close sales effectively while maintaining customer satisfaction.
- Manage POS transactions, cash handling, and retail math calculations accurately.
- Maintain organized records of client interactions, sales data, and project details for ongoing account management.
- Support store merchandising efforts by stocking products and ensuring displays are attractive and well-organized.
- Collaborate with the team on remodeling projects, maintenance coordination, and general store operations.
Requirements
- Proven experience in outside sales, inside sales, or retail sales environments.
- Strong knowledge of interior design concepts, layout design, lighting design.
- Excellent negotiation skills coupled with effective communication skills in English; multilingual abilities are a plus.
- Ability to upsell products such as lighting fixtures or remodeling services confidently while maintaining customer trust.
- Organizational skills necessary to manage multiple client accounts and project details efficiently.
- Experience with product demos, merchandising, marketing strategies, and account management preferred.
- Customer service-oriented mindset with a professional appearance and demeanor. Join our team as a Design Consultant to leverage your expertise in interior design and sales while helping clients create beautiful spaces through innovative solutions and personalized service.
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Partner benefits
Work Location: In person