The Quality Manager is responsible for driving the overall quality strategy and ensuring targets are met across the assigned area. This role manages customer requirements by collecting, validating, and maintaining them in the global database, while ensuring all production processes comply with national and international standards.
- Drives Quality strategy and targets in area of responsibility and uses appropriate reporting tools.
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Collects all customer requirements in the global database with customer approval.
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Ensures manufacturing or production processes are meeting international and national standards Leads customer complaint reporting and monitors supplier quality complaints and issues actively.
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Works closely with quality management to address global customer requirements including audits, standards and targets Steers best practices to reduce waste and increase efficiency.
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Defines quality procedures in conjunction with operating staff Sets up and maintains controls and documentation procedures.
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Monitors performance by gathering relevant data and producing statistical reports Steers and organizes quality training.
- Engineering Background
- Incident investigation & root-cause-analysis.
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Quality management systems
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Quality international standard
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HACCP quality
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Core tools continuous improvement six sigma, DMAIC
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.