Design Lead

Position Title: Design Lead

Location: Islamabad, Pakistan

Reports to: Head of Product Design

About the Role

As a Design Lead at AIO, you will be responsible for leading the design efforts of our user experience and user

interface teams, managing a small team of designers, and collaborating closely with product managers,

engineers, and key stakeholders. You will play a critical role in shaping the design vision for our product,

ensuring alignment between design, product, and business objectives. This is a leadership role where you will

also be responsible for mentoring and growing your team while driving the integration of AI tools to enhance

the user experience.

You will work within a fast-paced, innovative environment, contributing directly to our company's strategic

goals. Your leadership will have a lasting impact on both the design and success of our product as we aim to

transform the restaurant tech industry.

Key Responsibilities

• Design Leadership & Team Management: Lead and manage a team of 2-3 designers, providing

mentorship and fostering a collaborative, creative, and high-performance environment. Guide

designers through complex challenges, ensuring quality and alignment with business goals. Support

professional growth and help team members reach their potential while upholding the highest design

standards.

• Stakeholder Management & Cross-Functional Collaboration: Partner with Product Managers,

Engineers, and other cross-functional stakeholders to define and deliver a seamless user experience

that meets both user needs and business objectives. Act as the design liaison between teams,

ensuring clear communication and alignment on product strategy, features, and user experience

goals.

• Strategic Planning & Execution: Shape the design, vision and strategy for the product, ensuring

consistency and scalability across all touchpoints. Work closely with senior leadership to align design

initiatives with business objectives and product roadmaps.

• User-Centered Design: Lead the end-to-end design process from ideation, research, and wireframing

to high-fidelity prototypes. Ensure designs are intuitive, user-centered, and aligned with the product's

visual identity. Continuously iterate based on feedback and usability testing.

• Discovery, Integration & Use of AI Tools: Research, evaluate, and integrate AI tools to enhance the

design process, optimize user experience, and improve design efficiencies. Leverage AI technologies

to provide data-driven insights and innovative design solutions that improve user engagement and

conversion.

• Usability Testing & Iteration: Conduct usability testing to gather actionable insights and iterate on

designs, ensuring that user feedback is incorporated into future iterations. Track and analyze design

performance against established KPIs to drive continuous improvement.

• Quality Assurance: Ensure that design specifications are met during the development process and

that the final product matches the intended design vision. Collaborate with engineers to ensure

seamless implementation of designs.

What We Are Looking For

Required Skills & Experience:

• Experience: 5+ years of UI/UX design experience, with at least 2 years in a leadership role managing

teams and leading design projects.

• Design Expertise: Strong portfolio showcasing end-to-end design projects, with a focus on mobile and

web applications.

• Leadership: Proven experience managing, mentoring, and motivating design teams. Strong ability to

guide designers through complex design problems and provide constructive feedback.

• Cross-Functional Collaboration: Experience working closely with product managers, engineers, and

other stakeholders to define and implement product features and design solutions.

• User-Centered Design: Expertise in user research, wireframing, prototyping, and usability testing.

Proficiency with design tools such as Figma, Sketch, and Adobe XD.

• Communication Skills: Excellent verbal and written communication skills. Ability to present design

ideas effectively to both technical and non-technical stakeholders.

• Problem-Solving & Analytical Thinking: Strong ability to analyze user needs and business goals, and

translate them into intuitive and impactful design solutions.

• Agile Methodology: Comfortable working in an agile environment and managing design iterations

alongside development cycles.

Preferred Experience:

• SaaS Experience: Experience designing for SaaS products, particularly in B2B or enterprise

environments.

• Restaurant Tech or Similar Industry: Understanding of the challenges and user needs within the

restaurant industry is a plus.

• Leadership in Scaling Design Teams: Experience scaling design teams or processes within a fastgrowing company or startup.

• AI Integration: Experience with the integration of AI-driven tools in the design process or user

experience optimization.

Why Join AIO?

Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges (post-COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.

We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.

We are laser-focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.