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Desktop Support Engineer

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Job Title: Desktop Support Engineer

Company: YourDigitalLift
Location: Ghatkopar, Mumbai
Experience: 0.6 – 2 years
Salary: As per company standards
Timings: 10:00 AM – 6:30 PM
Work Mode: Work from Office

Role Description

YourDigitalLift is expanding rapidly, and we are looking for a skilled Desktop Support Engineer to support our growing tech team. The ideal candidate should have strong troubleshooting skills, hands-on experience in hardware/software support, and the ability to resolve IT issues efficiently.

Key Responsibilities

  • Provide desktop, laptop, and system support for all employees.
  • Install, configure, and troubleshoot Windows OS, software, and drivers.
  • Set up and manage printers, scanners, routers, and network devices.
  • Maintain and monitor LAN/WAN connectivity and assist in resolving network issues.
  • Manage user accounts, email setup, and access control.
  • Perform system upgrades, patches, and antivirus updates.
  • Troubleshoot hardware failures, network issues, and application errors.
  • Maintain IT asset inventory (laptops, devices, accessories).
  • Coordinate with vendors for repairs or replacements.
  • Provide technical support during device installations or client deployments (if required).

Required Skills

  • Hands-on experience in desktop support, hardware troubleshooting, and system administration.
  • Knowledge of Windows OS, MS Office, and basic networking (LAN/WAN, IP, DNS, DHCP).
  • Understanding of routers, switches, and basic network configuration.
  • Ability to diagnose and resolve technical issues quickly.
  • Good communication skills and ability to support internal teams.
  • Familiarity with ticketing systems is a plus.

Good to Have

  • Experience with CCTV, biometric devices, or access control systems.
  • Basic understanding of cloud-based tools and remote support software.
  • Experience supporting SaaS or IT-enabled companies.

What We Offer

  • Stable and growth-focused work environment
  • Opportunity to work with a modern tech-driven company
  • Exposure to the fitness-tech SaaS ecosystem
  • Learning and skill advancement opportunities

Job Types: Full-time, Permanent

Pay: Up to ₹27,998.40 per month

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