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Desktop Technical Customer Support 2
Join AZAD Technology Partners as Desktop Technician Customer Service and support the current desktop computing environment and new projects that are relevant to Field IT services. This position also serves as the primary contact for the substations located within the Kalispell district. The technical support position provides technical assistance over the phone or in person for a wide variety of hardware, software and site-specific applications in an enterprise server-client environment.
This is a 2 year plus consultant position with high probability of long term and ongoing continued employment. This position is full time on site based in Wenatchee, WA with on site 5 days per week. The hourly pay rate range for this position (which includes a health and welfare fringe benefit of $5.09) is $35.42 and $38.42 depending on qualifications.
The ideal candidate must possess the minimum qualifications:
A Bachelor of Science degree in Computer/Information Technology or a directly-related field is preferred.
With an applicable Bachelor's degree, 6 years of experience is required.
With an applicable Associate's degree, 8 years of experience is required.
Without an applicable degree, 10 years of experience is required.
Experience should be in the Computer/Information Technology or directly related technical field.
6 years of experience with Microsoft Windows 7 and Windows 10.
6 years of experience with Desktop/laptop configuration and troubleshooting.
6 years of experience with local and network printer configuration and troubleshooting.
6 years of experience with Desktop security practices, including patching and updating the OS, security settings in the OS and in applications and anti-virus and anti-spy applications.
Valid U.S. Driver's License or Real ID is required.
Preferred Skills:
One or more of the following: A+, MCP, MCSE, or other relevant industry certifications preferred. If not certified, must show relevant knowledge.
Experience and working knowledge of Terminal Services/Citrix.
Demonstrated skills in Microsoft Office Suite including Word, Excel, Outlook, PowerPoint and Access.
AZAD Technology Partners is looking for bright, talented, flexible, and customer centric problem solvers who enjoy the challenges associated with solving the most complex problems by utilizing the most sophisticated technologies and strong people skills.
Founded and managed by technologists and engineers, AZAD is a leading provider of Technology Consulting and Engineering Solutions to Fortune 500 and innovative high-tech firms since 1992.
AZAD's model provides a unique employment experience that is career path focused, relationship based and dedicated to advocacy and retention with an average tenure of 9 years.
Our collaborative approach to support our clients, projects and our passion about technology is key to our success. Join AZAD's professional team and enhance your career by being engaged with some of the most innovative projects in the Pacific Northwest.
If you enjoy working in such an environment, we encourage you to apply.
EXCELLENT EMPLOYEE BENEFITS including Co-paid Medical, Dental and Vision Insurance, Cafeteria Plan, Paid Sick Leave, 401K Plan, Credit Union Membership, and Referral Bonus.
U.S. Citizens only for Federal Clearance Requirement.
AZAD Technology Partners values diversity - in backgrounds and in experiences.
Since our inception, we have witnessed how our diverse workforce has thrived while contributing to the increases in innovation and advancements in the client organizations we serve.
AZAD Technology Partners is committed to Diversity, Equity & Inclusion and is striving to build an even more diverse, inclusive team that reflects the people and communities where we live and work.
AZAD Technology Partners is an equal opportunity employer that considers and employs qualified individuals based upon job related qualifications regardless of race, color, sex, religion, creed, physical or mental disability, veteran's status, sexual orientation, national origin, age or any other status protected under applicable local, state or federal law. AZAD Technology Partners takes affirmative action to employ and advance in employment qualified employees and applicants who are disabled, disabled veterans, recently separated veterans, Armed Forces services medal veterans, and other protected veterans.
AZAD Technology Partners is a Certified Minority Owned Business and OFCCP compliant.
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