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Desktop Technician 2

Day To Day Responsibilities

  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
  • Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
  • Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
  • Troubleshoot software issues on employees desktops/laptops

Required Skills (top 3 non-negotiables):

Knowledge of Windows OS

Experience with desktop installations and configurations

Troubleshooting desktop and mobile

Preferred Skills (nice To Have)

  • Active Directory

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