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Developer III - DevOps Engineering
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Role description
Role Proficiency:
Acts under minimum guidance of DevOps Architect to set up and manage DevOps tools and pipelines.
Outcomes:
- Interpret the DevOps Tool/feature/component design and develop/support the same in accordance with specifications
- Follow and contribute existing SOPs to trouble shoot issues Adapt existing DevOps solutions for new contexts
- Code debug test and document; and communicate DevOps development stages/status of DevOps develop/support issues
- Select appropriate technical options for development such as reusing improving or reconfiguration of existing components
- Support users onboarding them on existing tools with guidance from DevOps leads
- Work with diverse teams with Agile methodologies
- Facilitate saving measures through automation
- Mentor A1 and A2 resources
- Involved in the Code Review of the team
Measures of Outcomes:
- Schedule adherence
- Quality of the code
- Defect injection at various stages of lifecycle
- # SLA related to level 1 and level 2 support
- # of domain certification/ product certification obtained
- Facilitate saving measures through automation
Outputs Expected:
Automated components:
- Deliver components that automate parts to install components/configure of software/tools in on-premises and on cloud
- Deliver components that automate parts of the build/deploy for applications
Configured components:
- Configure a CI/CD pipeline that can be used by application development/support teams
Scripts:
- Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/ configuration/ build/ deployment tasks
Onboard users:
- Onboard and extend existing tools to new app dev/support teams
Mentoring:
- Mentoring and providing guidance to peers
Stakeholder Management:
- Guide the team in preparing status updates; keeping management updated regarding the status
Data Base:
- Data Insertion
Data update
Data Delete
Data view creations
Skill Examples:
- Install configure troubleshoot CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes
- Integrate with code/test quality analysis tools like Sonarqube/Cobertura/Clover
- Integrate build/deploy pipelines with test automation tools like Selenium/Junit/NUnit
- Scripting skills (Python Linux/Shell/Perl/Groovy/PowerShell)
- Repository Management/Migration Automation – GIT/BitBucket/GitHub/Clearcase
- Build automation scripts – Maven/Ant
- Artefact repository management – Nexus/Artifactory
- Dashboard Management & Automation- ELK/Splunk
- Configuration of cloud infrastructure (AWS/Azure/Google)
- Migration of applications from on-premises to cloud infrastructures
- Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration)
- Strong debugging skill in C#/C Sharp/Dotnet
- Basic working knowledge of database
Knowledge Examples:
- Knowledge of Installation/Config/Build/Deploy tools and knowledge of DevOps processes
- Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets
- Knowledge of the application development lifecycle
- Knowledge of Quality Assurance processes
- Knowledge of Quality Automation processes & tools
- Knowledge of Agile methodologies
- Knowledge of security policies and tools
Additional Comments:Jira Admin JD Basic Skillset Needs • 2-3 years’ experience as a Jira Cloud Administrator • Access Support o Manage Access que o People and Access o Project Permissions o Customer Permissions o Work Item Security o Create/Maintain Group list o May require meetings with customer to identify issue and resolve. o Maintain Process Documentation o Audit Users and Groups o Training – provide training on as needed for Jira Licensing and Project Access o SLA same day o Priority - Critical ________________________________________ Break/Fix Support • Manage Bug que • Identify Issue, Troubleshoot, Fix, Test, Communicate to customer fix. • May require meetings with customer to identify issue and resolve. • Document knowledge base as needed • SLA same day • Priority - Critical ________________________________________ Change Requests Support • Manage Support que • Make changes to projects as requested by users • May require meetings with customer to identify issue and resolve. • Document knowledge base as needed • SLA 1-3 days • Priority – High ________________________________________ Administrative • Perform System Upgrades/Enhancements • Integration with 3rd party apps • Maintain Quarterly Checklist of System Maintenance tasks • Document Administrative tasks and timelines • SLA Quarterly • Priority – High ________________________________________ Project Development • Request Management • Forms • Workflows • Fields • Screens • Automations • Permission • Notification Schemes ________________________________________ Misc • Any other responsibilities we may need not listed above • Participate in customer calls • Participate in creating reports/slides for management • Participate in Training sessions • Willingness to take on more responsibilities and experience grows etc.
Skills
Jira Cloud,Bug Fixing,Jira Admin,Atlassian
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