3 - 5 Years
1 Opening
Bangalore, Chennai, Hyderabad, Kochi, Trivandrum
Role Proficiency:
Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software Engineering
Outcomes:
- Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements.
- Code debug test document and communicate product/component/features at development stages.
- Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.
- Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
- Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles
- Identify the problem patterns and improve the technical design of the application/system
- Proactively identify issues/defects/flaws in module/requirement implementation
- Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions
Measures of Outcomes:
- Adherence to engineering process and standards (coding standards)
- Adherence to schedule / timelines
- Adhere to SLAs where applicable
- Number of defects post delivery
- Number of non-compliance issues
- Reduction of reoccurrence of known defects
- Quick turnaround of production bugs
- Meet the defined productivity standards for project
- Number of reusable components created
- Completion of applicable technical/domain certifications
- Completion of all mandatory training requirements
Outputs Expected:
Code:
- Develop code independently for the above
Configure:
- Implement and monitor configuration process
Test:
- Create and review unit test cases
scenarios and execution
Domain relevance:
- Develop features and components with good understanding of the business problem being addressed for the client
Manage Project:
- Manage module level activities
Manage Defects:
- Perform defect RCA and mitigation
Estimate:
- Estimate time
effort
resource dependence for one's own work and others' work
including modules
Document:
- Create documentation for own work as well as perform peer review of documentation of others' work
Manage knowledge:
- Consume and contribute to project related documents
share point
libraries and client universities
Status Reporting:
- Report status of tasks assigned
- Comply with project related reporting standards/process
Release:
Design:
- LLD for multiple components
Mentoring:
- Mentor juniors on the team
- Set FAST goals and provide feedback to FAST goals of mentees
Skill Examples:
- Explain and communicate the design / development to the customer
- Perform and evaluate test results against product specifications
- Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models
- Estimate effort and resources required for developing / debugging features / components
- Perform and evaluate test in the customer or target environment
- Good written and verbal communication abilities
- Proactively ask for help and offer help
Knowledge Examples:
- Appropriate software programs / modules
- Operating Systems and software platforms
- Integrated development environment (IDE)
- Knowledge of customer domain and sub domain where problem is solved
Additional Comments:
Key Responsibilities • Implement SecOps Modules: Configure Security Incident Response (SIR), Vulnerability Response (VR), and Threat Intelligence workflows. • ITOM Configuration: Deploy and maintain Discovery, Service Mapping, and Event Management for accurate CMDB and operational health. • Integration: Connect ServiceNow with SIEM tools, vulnerability scanners (e.g., Qualys, Tenable), and monitoring systems. • Automation: Use Orchestration and Flow Designer to automate remediation and operational tasks. • CMDB Management: Ensure accurate configuration item (CI) data for both security and operations. • Incident & Change Alignment: Link security incidents to ITSM processes for coordinated response. • Monitoring & s: Configure Event Management to correlate s and trigger automated workflows. • Compliance & Governance: Support regulatory compliance through integrated security and operational controls. • Collaboration: Work with cybersecurity, IT operations, and infrastructure teams to deliver end-to-end solutions. Required Skills • Strong hands-on experience with ServiceNow SecOps (SIR, VR) and ITOM (Discovery, Service Mapping, Event Management). • Proficiency in ServiceNow scripting (JavaScript, Glide). • Knowledge of ITIL processes and security frameworks. • Experience with API integrations and MID Server configuration. • Familiarity with cloud environments (AWS, Azure) and monitoring tools. • ServiceNow certifications (SecOps and ITOM Implementation Specialist preferred).
Servicenow,Itom,SecOps,Itil
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.