ABOUT YERBA BUENA CENTER FOR THE ARTS

For three decades, Yerba Buena Center for the Arts has served as a dynamic hub for contemporary art in San Francisco's downtown community, showcasing innovative and thought-provoking contemporary art across various disciplines, including visual arts, performing arts, film and more.

YBCA brings together artists, audiences, and perspectives under one roof. We believe it’s this synergy that makes the city what it is today and will be for years to come–a hotbed for new and emerging creativity—a place where the diversity of the Bay Area comes to life and its artists, people, and ideas thrive.

YBCA aims to be a catalyst for conversations around critical social and cultural questions, using art as a medium to engage audiences in meaningful dialogues. To do this, YBCA is committed to supporting artists who push boundaries and challenge conventions, encouraging experimentation and innovation in the arts.

YBCA’S MISSION VISION, AND VALUES

Mission: To be a gathering space for creative expression that fosters meaningful connection for all.

Vision: To be a catalyst of creative exploration, expression and innovation that empowers artists, inspires community and drives lasting social change.

Values:

• Belonging: We believe the arts are for everyone.
• Inclusive Collaboration: We are stronger together.
• Optimism: Art has the power to inspire change.
Curiosity: We believe that learning is at the center of all artistic expression.

ABOUT THE ROLE

The development coordinator is a key member of YBCA’s development team, providing essential administrative and operational support across all fundraising efforts—with a particular focus on YBCA’s membership program.

The ideal candidate is proactive, detail-oriented, and highly collaborative. This role supports internal systems and donor engagement tools that strengthen the foundation for robust development operations. As the development team’s designated Salesforce specialist, the coordinator will help optimize the platform for membership management, donor tracking, and reporting.

This position plays a vital role in cultivating and stewarding YBCA’s members and donors by coordinating acknowledgments, executing campaigns, maintaining data integrity, and supporting donor/member events. With a specific emphasis on membership coordination, the coordinator ensures that members are engaged, appreciated, and stewarded through a dynamic and highly responsive experience.

PRIMARY RESPONSIBILITIES

CRM and Administrative Support

• Provide administrative support, including but not limited to; calendar management, meeting prep and follow-up, and internal coordination.
• Serve as the development team’s Salesforce specialist—maintaining accurate donor and membership data, troubleshooting issues, and generating reports.
• Process gifts and membership transactions with accuracy and efficiency.
• Regularly reconcile development and membership reports with the finance team; support audits and end-of-year reconciliation.
• Support budget, purchasing, and vendor-related processes as assigned.
• Maintain monthly dashboards for key membership and development metrics (retention, upgrades, acquisition, etc.).

Membership Coordination

• Coordinate day-to-day membership operations, including processing new sign-ups, renewals, upgrades, and member inquiries.
• Ensure timely member communications, benefit fulfillment, and updates.
• Support the development and execution of membership campaigns and appeals.
• Maintain member content on YBCA.org to ensure accuracy and storytelling impact.
• Coordinate member-exclusive events and provide excellent onsite experiences.

Stewardship, Cultivation & Engagement

• Deliver exceptional customer service to donors and members, aligned with YBCA’s values of care and engagement.
• Draft and send acknowledgments, stewardship materials, and impact updates.
• Support donor/member pipeline tracking and lifecycle management.
• Support research on prospects, funders, and board development opportunities.
• Track and coordinate donor recognition across print and digital materials.
• Assist in planning and executing events, including RSVPs, logistics, and follow-up.
• Maintain nonprofit profiles (e.g., Charity Navigator, Guidestar).

POSITION REQUIREMENTS

• 2+ years of experience in administrative work; development experience in an arts nonprofit is a plus.
• Proficiency in CRM systems (Salesforce preferred),Microsoft Office, and G-Suite tools.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time-management skills with attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Collaborative mindset with a strong commitment to equity, inclusion, and access.
• Must be available to work periodic evenings and weekends for events and member engagements.
• Thrives in a highly collaborative environment that values diversity, equity, inclusion, and access, and works effectively with people of varied backgrounds, experiences, points of view, and aspirations.

Who Should Apply?

Research shows that candidates from groups closest to the harms of institutional racism and inequality often apply to jobs only if they meet 100% of the listed qualifications; we believe that no one meets 100% of the qualifications. We are less concerned about whether you’ve done everything within a particular job description and are more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team.

Ultimately, we are seeking applicants who have a blend – in some way – of the following:

• Detail-oriented and tech-savvy, with experience in CRM systems (Salesforce a plus).
• People-centered communicator, providing responsive, thoughtful engagement with colleagues, donors, and members.
• Collaborative and adaptable, thriving in a fast-paced, equity-driven team environment.
• Passionate about the arts, with curiosity and creativity to fuel problem-solving and connection.

If much of this describes you, we encourage you to apply.

Compensation and Benefits

The salary for this position is $35/hour and includes a competitive benefits package.

Benefits include:

• Time off: PTO, holidays, & floating holidays
• Medical, dental, vision
• Long term disability, life and AD&D insurance, including voluntary life
• Flexible spending account (FSA) for eligible health & dependent care expenses, and transit/parking expenses
• 403(b) retirement plan with match

Equal Opportunity Employer

Yerba Buena Center for the Arts (YBCA) is committed to diversity in its programming and in creating a work culture and environment that is reflective of San Francisco Bay Area demography. The Center encourages and actively recruits applicants representing dimensions of difference that include — but are not limited to — age, national origin, ethnicity, race, religion, ability, sexual orientation, gender or political affiliation.

YBCA will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).

Accommodations

YBCA is committed to providing access and reasonable accommodations for individuals with disabilities in all aspects of the employment process. If a reasonable accommodation is needed, please contact accommodations@ybca.org with the subject line “Accommodations Request”.

Health and Safety

At YBCA, we continue to prioritize the health and well-being of our community. Our current COVID-19 health and safety protocols meet or exceed local, state, and federal public health requirements. We require proof of vaccination against COVID-19 as a condition of employment. Exemption from these requirements will be reviewed according to standards set forth by state and local health agencies and reasonable accommodations will be made for those providing valid exemptions.

All initial interviews will be conducted remotely via phone or video conference. Please note that this position may perform some work remotely and on site responsibilities.

Application Status

Thank you for your interest in joining the YBCA team! After you apply, you’ll receive a confirmation email letting you know we’ve received your resume. Our recruiting team will review your application and reach out if your experience matches an open role.

We also invite you to upload your resume and join the YBCA Talent Community to stay connected and be considered for future opportunities as they become available. We wish you the best of luck in your job search!

Agencies and Recruiting Firms: Please note that we will only review applications submitted directly by candidates and do not accept resumes or pay fees to third parties. Any unsolicited resumes received will be considered the property of YBCA.

POSITION REQUIREMENTS

• 2+ years of experience in administrative work; development experience in an arts nonprofit is a plus.
• Proficiency in CRM systems (Salesforce preferred),Microsoft Office, and G-Suite tools.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time-management skills with attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Collaborative mindset with a strong commitment to equity, inclusion, and access.
• Must be available to work periodic evenings and weekends for events and member engagements.
• Thrives in a highly collaborative environment that values diversity, equity, inclusion, and access, and works effectively with people of varied backgrounds, experiences, points of view, and aspirations.