Development Coordinator

About us

Avenue 360 is a Federal Qualified Healthcare Center (FQHC) that strives to provide high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, and behavioral health needs as well as addressing non-medical drivers of health like housing and transportation. Our compassionate care extends to those with and without insurance. We strive to not only be the provider of choice but the employer of choice.

Our Values PACT

• We take PRIDE in our work.
• We bring a positive ATTITUDE.
• We stay CURIOUS.
• We are CUSTOMER-SERVICE oriented.
• We are a TEAM.

Role Overview

The Development Coordinator serves as the operational and administrative backbone of the Advancement Department. This role ensures data integrity, workflow efficiency, donor experience consistency, and executive support, enabling Advancement leadership to focus on strategy, relationships, patient acquisition/retention, and revenue generation. This role is accountable for delivering measurable results aligned with departmental and organizational goals and ensuring alignment with our company vision and core values.

Areas of Accountability - This position is directly accountable for the following key areas:

Advancement Operations & Executive Administrative Support

• Provide administrative support to the EVP of Advancement, including calendar management, meeting coordination, document preparation, and follow-up tracking
• Support Advancement leadership with scheduling donor meetings, preparing briefing materials, and coordinating internal and external logistics
• Maintain organized digital and physical filing systems for Advancement records, templates, contracts, and correspondence
• Track departmental deadlines, deliverables, and action items to ensure timely execution

CRM, Data Management & Reporting

• Enter, update, and maintain accurate donor, prospect, and partner records in the CRM
• Manage donor pipelines, activity tracking, and documentation of donor interactions
• Run routine and ad hoc reports related to fundraising performance, donor engagement, acquisition, and re-engagement
• Prepare data summaries and dashboards for leadership and board-level reporting

Donor Stewardship, Cultivation & Engagement Support

• Coordinate donor acknowledgments, receipts, thank-you communications, and stewardship touchpoints
• Track donor engagement activities and ensure timely follow-up
• Support donor cultivation by preparing profiles, giving histories, and meeting briefings
• Assist with donor recognition efforts, including swag, mailings, and engagement activities

Donor Acquisition & Lapsed Donor Support

• Support identification and tracking of new donor acquisition sources and campaigns
• Generate lists and segments for acquisition, cultivation, and re-engagement efforts
• Run regular reports to identify lapsed and at-risk donors based on defined criteria
• Track responses and outcomes of re-engagement campaigns and update donor records accordingly

Prospect Research & Analysis

• Conduct basic prospect research, including wealth indicators, affinity markers, and engagement history
• Prepare donor and prospect summaries to support cultivation and solicitation strategies
• Assist with prospect list development for campaigns, events, and partnerships

Campaigns, Events & Departmental Coordination

• Support fundraising campaigns and events by managing timelines, lists, invitations, RSVPs, and follow-up
• Coordinate logistics with vendors, internal teams, and external partners as needed
• Assist with preparation of sponsorship materials, donor packets, and event documentation

Compliance, Documentation & Quality Control

• Ensure donor records, acknowledgments, and documentation meet compliance and audit standards
• Maintain templates and standardized processes to support consistent donor communications
• Assist with preparation of impact reports, stewardship reports, and institutional documentation

Education, Licensure/Certification:

• Bachelor’s degree preferred; equivalent experience considered
• Minimum 2–4 years of experience in nonprofit operations, development support, administration, or data coordination
• Experience working with CRM systems, donor databases, or stakeholder management platforms
• Experience providing administrative or operational support to leadership teams
• Experience supporting fundraising campaigns, events, or donor communications preferred
• Experience in healthcare or nonprofit settings strongly preferred

Experience, Skills/Abilities Related Requirements:

• Exceptional organizational and time-management skills
• High attention to detail and accuracy, particularly with data and documentation
• Strong administrative and operational support capabilities
• Ability to manage confidential information with discretion
• Proficiency with CRM systems, reporting tools, and standard office software
• Ability to track multiple workflows, deadlines, and deliverables simultaneously
• Clear written and verbal communication skills
• Strong follow-through and accountability orientation
• Ability to work collaboratively across departments and with external partners