DevOps Analyst 2

Description

DevOps Analyst 2
Location: Remote, Remote to Wayne, PA; Remote to Naperville, IL

How You’ll Contribute to Our Mission
A DevOps Analyst 2 is a professional capable of understanding and improving the Software Development Lifecycle and a developer enablement mindset. They also have some operational knowledge of different automation tools to develop digital pipelines and environments. The DevOps Analyst would have to work in collaboration with the Cloud Operations, IT staff, and developers to monitor the code releases.

How You’ll Drive Success

• Regularly update stakeholders on ongoing troubleshooting and resolution efforts.
• Participates in technical training programs and self-directed learning.
• Thoroughly document all cases and communications utilizing a case tracking system (JIRA).
• Will be responsible for application software delivery and troubleshoot failure of installations.
• Use diagnostic tools and/or run tests to resolve problems quickly and accurately.
• Research and resolve internal and external user-reported issues related to a product or discipline.
• Consults and coordinates work efforts with other analysts and engineers to resolve stakeholder issues and questions in a timely manner.
• Assist with project tasks and action items
• Document and report application defects to Development and other Cloud Operations teams and influence change by way of software or procedural enhancement.

What You Bring to Help Us Grow

• Excellent written and verbal communication skills
• AWS platform experience or training (within the last 2 years)
• Understanding of modern Operating Systems and Cloud Architecture
• Understanding of modern development and deployment practices
• Able to produce clear concise documentation
• Knowledge of tools, applications and architectural patterns associated with CI/CD and cloud development
• A problem-solving mindset
• Understanding of modern scripting technologies, including PowerShell and Bash
• Windows IIS and/or Apache Web Server configuration knowledge;
• Python – highly desirable;
• Programming skills – highly desirable;
• Containers (Docker/EKS) – highly desirable.

Our Mission, Our People, Our Purpose
At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students.
As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.

How We Support Growth, Balance, and Well-Being

• Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus.
• Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.
• Volunteer Time Off: Paid time to give back and support causes that matter to you.
• Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.
Our Philosophy: We believe time away from work helps you bring your best self to it.

Continuous Learning and Growth

• World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning.
• Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path.
• AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.
• Tuition Reimbursement: Invest in formal education to advance your skills and career.
• Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement.

Health, Happiness, and Purpose

• Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being.
• Employee Assistance Program (EAP): Confidential support for you and your family’s needs.
• Comprehensive Benefits: Health and financial benefits that support your happiness and future.
• A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully.

Compensation & Benefits
The salary range for this position is $110,000 - $125,000 and commensurate with your experience, skills, and internal equity. In addition to base salary, you will be eligible for performance-based incentives aligned to individual, team, and company results.

Inclusion, Belonging & Equal Opportunity
Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.

Interview Process & Data Privacy
As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of the transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring.