DevOps Engineer - DE 25-32696

Job Title: DevOps Engineer (Jira Platform Engineer)

Location: Washington, DC
Duration: 12 Months
Work Authorization: U.S. Citizen

Position Overview

We are seeking a highly skilled DevOps Engineer (Jira Platform Engineer) to serve as the technical owner and administrator of our Jira SaaS platform in a government cloud environment. The successful candidate will be responsible for configuring, integrating, and optimizing Jira to support enterprise Agile delivery, project management, and DevSecOps workflows.

This role will also play a key part in the migration from on-premise Azure DevOps and GitLab environments to Jira SaaS, ensuring smooth transitions and alignment with organizational standards and security protocols.

Key Responsibilities

Jira Administration & Engineering

• Administer, configure, and optimize Jira SaaS for enterprise Agile delivery and project management.

• Design and maintain custom workflows, fields, issue types, screens, and automation rules in line with Agile frameworks.

• Manage user permissions, roles, and security schemes to ensure compliance and governance.

• Monitor Jira license usage, user growth, and performance metrics to optimize system efficiency.

• Collaborate with procurement and finance teams to manage renewals, budget allocations, and license optimization.

System Integration & Development

• Design and implement integrations between Jira and other enterprise systems such as GitLab, ServiceNow, and Okta, using REST APIs, webhooks, and automation scripts.

• Develop scripts and automation pipelines (Python, PowerShell, or JavaScript) for seamless data synchronization and reporting.

• Ensure integration performance, scalability, and compliance with enterprise security standards.

• Troubleshoot and maintain integration reliability, documenting solutions and best practices.

Agile Enablement

• Partner with the Agile Transformation Office to translate Agile practices into Jira workflows and templates.

• Provide training and mentorship to Scrum Masters, Product Owners, and development teams on Jira best practices.

• Support Agile reporting, metrics, and analytics (e.g., velocity, burndown charts, cycle time).

• Facilitate the transition from Azure DevOps Boards and GitLab to Jira SaaS for government.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).

• 3+ years of hands-on experience administering and engineering Jira (Self-hosted or SaaS).

• Proven experience in developing custom integrations between enterprise tools (especially GitLab and ServiceNow).

• Proficiency in REST API integration and scripting languages such as Python, PowerShell, or JavaScript.

• Strong understanding of Agile (Scrum, Kanban, SAFe) and DevSecOps principles.

• Experience managing enterprise tool migrations (e.g., from Azure DevOps or similar platforms to Jira).

Preferred Qualifications

• Familiarity with the Atlassian ecosystem (Confluence, Bitbucket, and Marketplace Apps).

• Experience working in a DevSecOps or Platform Engineering environment.

• Knowledge of information security and compliance frameworks (FISMA, SOX, FedRAMP, etc.).

• Prior federal government experience.

• Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) certification preferred.

Expected Deliverables

• Administration, configuration, and integration of Jira SaaS (Government Cloud) within the enterprise ecosystem.

• Support the consolidation and migration from Azure DevOps and GitLab (on-prem) to Jira SaaS.

• Develop secure, automated, and scalable integrations between Jira and enterprise systems (e.g., ServiceNow, GitLab).

• Ensure end-to-end visibility and traceability across planning, development, and operations.