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Devops Lead

India

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Job Title: Devops Lead
Position: Devops Lead
Experience:8+years
Category: IT Development
Main location: Bangalore/Hyderabad
Position ID:J0825-1632
Employment Type: Full Time

Your future duties and responsibilities

Key Responsibilities:

  • Act as the Product Owner for the Order Management System (OMS) within the BSS/OSS architecture.
  • Lead the requirements gathering, analysis, and documentation for OMS-related initiatives.
  • Define and prioritize product features and user stories in the backlog based on business value and technical feasibility.
  • Collaborate closely with business stakeholders to translate commercial needs into functional and non-functional requirements.
  • Ensure seamless integration of OMS with upstream (CRM, CPQ) and downstream systems (Inventory, Activation, Billing).
  • Drive the evolution and optimization of order decomposition, orchestration, and fulfillment processes.
  • Work with solution architects to design scalable and efficient solutions within the telecom ecosystem.
  • Participate in PI planning, backlog grooming, sprint planning, and reviews within Agile/Scrum environments.
  • Own end-to-end traceability of requirements through to implementation and business validation.
  • Conduct gap analysis, impact assessments, and support UAT and production rollouts.
  • Act as a bridge between business and technical teams to ensure the alignment of goals and deliverables.

Required qualifications to be successful in this role

  • Bachelor’s degree Engineering, Telecommunications, or related field.
  • 8+ years of experience in Business Analysis / Product Ownership roles within the Telecommunications domain.
  • Strong experience with Order Management Systems (OMS) and their role in BSS/OSS architecture.
  • Proven understanding of E2E order lifecycle, order capture, order orchestration, and fulfillment.
  • Experience working with systems such as CRM, CPQ, Inventory Management, Service Activation, Billing, and Mediation.
  • Familiarity with industry standards such as TM Forum (SID, eTOM, TAM) and Open Digital Architecture (ODA).
  • Strong understanding of API integrations, data flows, and telecom product catalogs.
  • Hands-on experience with tools like JIRA, Confluence, and Agile methodologies (Scrum/SAFe).
  • Excellent communication, stakeholder management, and analytical skills.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

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