Dietary Specialist, Food Services

Job Code

30000834

Basic Function

Plans, directs, supervises, implements and coordinates all nutrition educational activities within the Clinical Nutrition and Food Services Unit (CNFSU), under the direction of the supervisor, to maintain the competencies of inpatient and outpatient dietitians.

Scope

Principal Contacts

Principal Duties

• Lead daily operations of all food services activities including patient meal services, cafeteria, catering, and coffee stations.
• Develop, implement, and monitor policies, procedures, and quality improvement programs for food services delivery.
• Coordinate with the food services contractor to ensure contract compliance, staffing adequacy, quality, safety, and sanitation standards.
• Plan menus for patients, staff, and special events ensuring therapeutic, cultural, and nutritional requirements are met.
• Monitor and evaluate staff performance, provide coaching, training, and development with a focus on building workforce capacity including Saudi Arab workforce development.
• Manage budgets, financial reports, and pricing related to food services delivery.
• Ensure compliance with JHAH, JCI, HACCP, Ministry of Health, and other applicable standards and regulations.
• Conduct performance appraisals and participate in recruiting and hiring processes.
• Serve as a liaison between food services, clinical nutrition, nursing, and other healthcare teams to ensure seamless nutrition care and service delivery.
• Promote a culture of patient-centered care, confidentiality, and professionalism among all food services personnel.
• Participate in committees, staff meetings, and training programs to advance service quality and team effectiveness.
• Maintain accurate documentation including food production records, inventory, and contractor performance reports.
• Respond to patient, staff, and visitor preferences and complaints to ensure satisfaction.
• Oversee disaster intervention and emergency response related to food services operations.
• Manage and report on key performance indicators (KPIs) for the Specialized Therapy Department and/or JHAH on a monthly and annual basis, including but not limited to budget, patient satisfaction, customer satisfaction, and safety.

Principal Duties (cont'd)

Education

• Bachelor’s degree in Food Services, Clinical Nutrition, or related field.

Experience

Certifications/Other requirements as applicable