Digital Account Manager

We’re looking for a Digital Account Manager who can confidently lead digital scopes for regional and international accounts. This role sits at the intersection of clients, creative teams, and developers and owns delivery across websites, social media, and digital campaigns (being the least).

Key Responsibilities:

• Own end-to-end digital scope for assigned accounts across websites, social, and campaigns
• Lead website projects including briefing, design reviews, development coordination, and launch
• Coordinate with designers, developers, and content teams to ensure quality and timelines
• Manage social media calendars, content approvals, and ongoing platform activity
• Oversee digital campaigns across Meta, Google, YouTube, and regional platforms
• Act as the primary digital contact for clients and lead status calls and reviews
• Manage timelines, deliverables, and approvals across multiple stakeholders
• Review performance reports and translate data into clear insights and next steps

What We’re Looking For:

• 3 years of digital account management experience in an agency
• Arabic launguage proficiency is a must
• Strong understanding of websites, UX basics, and digital campaign workflows
• Hands-on experience with social platforms and digital campaigns in the GCC
• Confident working with developers and explaining technical concepts to clients
• Experience managing multiple brands and fast-moving timelines
• Familiarity with regional nuances including Arabic content, Ramadan, and local regulations
• Clear communicator with strong client-handling skills

About Service Plan:

Serviceplan Group Middle east #1 Independent Agency of the Year and partner-led creative agency, with our headquarters in Munich and 34 offices around the globe.

Serviceplan Group was founded 1970 and from start on based on the first integrated marketing and communication concept in the market, called “House of Communication”.

Nowadays the Serviceplan Group is an international operating communication network with 34 offices around the globe.

Serviceplan’s vision is ÜberCreativity!

ÜberCreativity is a higher form of innovation that emerges when different disciplines, cultures, talents, media and technologies collaborate and interplay.

We are Independent, Integrated, Innovative and International. We operate on the model of Building Best Brands.

www.serviceplan.ae