Digital Adoption/Training Analyst

Digital Adoption/Training Analyst

Client: General Services Administration (GSA)

POP: 12+ months

Location: Remote; Must report on-site if local to Reston, VA

US Citizen

REQUIRED SKILLS

• Bachelor’s degree in Business Administration or a related field with 4 years of experience in federal or commercial industry
• 2+ years of experience with lean-agile squads and collaborating with cross-functional teams to deliver high-quality solutions
• Experience using ADDIE methodology to create and deliver IT training
• Experience with SAP Concur, WalkMe, and/or Federal Travel Regulations
• Experience with working with clients internal stakeholders and business partners
• Experience leading client interactions workshops etc. either virtual or in-person
• Experience in creating or modifying existing documentation to support the subject

TASKS

• Design and document training materials and deliver instructor-led training
• Create, analyze, coordinate, and document complex IT products and processes and provide recommendations that enhance and reinforce system adoption.
• Provide process and/or IT product subject matter expertise, conduct research, gather requirements, and conduct analysis and related to IT processes, projects and/or services.
• Create/update reports and propose actions and/or plans to leadership to assist in decision-making and drive the work to conclusion.
• Display a technical aptitude and the ability to coordinate, design, and manage IT processes and work.

Job Type: Full-time

Pay: $40.00 - $55.00 per hour

Work Location: Remote