Digital Banking Support Analyst - AWS & Incident Management

A leading technology consultancy in Dubai is seeking an experienced application support specialist to manage internet and mobile banking platforms. The successful candidate will provide L1, L2, and L3 support, monitor system performance, and collaborate with teams to resolve issues. Applicants should have 4-8 years of experience in application support, a strong knowledge of banking applications, and hands-on AWS expertise. This position is ideal for those who excel in communication and stakeholder management.